Anthony Wirt
Rapid City,SD
Summary
Operating partner with proven track record in driving business growth and operational excellence. Skilled in strategic planning, financial management, and optimizing processes. Strong focus on team collaboration and delivering measurable results. Adaptable leader known for reliability and effective problem-solving in dynamic environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operating partner
Sonic Drive-In
Rapid City, SD
01.2026 - Current
- As operating partner I perform all manager functions. Overseeing customer service and food production.
- Managed effective customer service and quality assurance programs to protect business reputation.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
Food Truck Operator
Custer State Park Resorts
Custer, SD
04.2025 - 10.2025
- Run the food truck department and perform all aspects of operations for a mobile food service unit.
- Supported Sous Chef in managing daily kitchen operations, ensuring timely meal preparation for guests.
- Assisted in food preparation and presentation for high-volume service.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Supported inventory management by tracking ingredient supplies and usage.
- Assisted in budgeting and cost control measures, contributing to overall profitability of the establishment.
- Reduced food waste by implementing inventory control measures and utilizing leftover ingredients creatively.
Business Owner/Operator
Off The Rails Coffee
Longwood, FL
06.2021 - 12.2024
- Food truck that I built and operate.
Area Manager
Dunkin donuts
Lake Mary, FL
02.2014 - 04.2021
- Oversee operations for 7 stores, 14 managers, around 100 hourly employees.
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Trained and developed team members on customer service best practices.
- Implemented strategies to enhance store performance and increase sales.
- Analyzed sales data to identify trends and inform decision-making processes.
- Coordinated promotional activities to drive customer engagement and loyalty.
- Conducted performance evaluations, providing constructive feedback for improvement.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Resolved conflicts promptly to promote positive environment for customers.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Supervised various locations, enforcing high-quality standards of operation.
Corporate Trainer
Einstein Bros. Bagels
Orlando, FL
10.1997 - 09.2009
- Training new hire management team on operational standards and how to best execute them for success.
- Developed and delivered training modules on customer service excellence and operational procedures.
- Facilitated onboarding sessions for new employees, enhancing integration into company culture.
- Collaborated with management to create standard operating procedures for training consistency across locations.
- Implemented interactive training techniques, improving employee engagement and knowledge retention.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
Education
Associate of Science - Culinary Arts
Valencia College
05-2022
Business Management
Valencia College
03-2001
Skills
- Staff scheduling
- Computer literacy
- Profit and loss analysis
- Cash management
- Mechanical troubleshooting
- Phone etiquette
- Bar
- Conflict management
- Business analysis
- Organizational skills
- Food service management
- Food production
- Succession planning
- Forecasting
- Team motivation (leadership skill)
- Sanitation
- Guest services
- Client services
- Territory management
- Business development
- Team development
- Complaint handling
- Kitchen management
- Profit & loss
- Accounting
- Operations Management
- Restaurant management
- Strategic planning
- Interviewing
- Coffee shop
- Continuous improvement
- Guest relations
- Staff training
- Communication skills
- Customer service
- Team management
- General management
- Business Development
- Operations management
- Baking
- Business management
- Processing cash transactions
- Purchasing
- Square (POS)
- Business Analysis
- Payroll
- Microsoft Office
- Profit & Loss statement
- Procurement
- Inventory control
- Mentoring
- Upselling
- Cost accounting
- Order fulfillment
- Multitasking
- Analysis skills
- Administrative experience
- Retail management
- Profit & Loss
- Cost control
- POS
- Hospitality
- Merchandising
- Financial acumen
- Employee relations management
- Culinary experience
- Process Improvement
- Retail sales
- Customer Relationship Management
- Store management
- Time management
- Logistics
- Quick service & fast food restaurant
- Leadership
- Inventory management
- Vendor management
- Recruiting
- Employee retention
- Production Management
- Food safety management
- Coffee experience
- Kitchen cost control
- Budgeting
- Management
- Inside sales
- Bakery
- Catering
- Typing
- Fast casual experience
- Marketing
- Interpersonal skills
- Food truck experience
- Training
- Food service inventory management
- Attention to detail
- Quality control
- Supervising experience
- Employee relations
- Food safety
- Training and coaching
- Efficiency optimization
- Data-driven decision making
- Operational excellence
Certification
- ServSafe
- Driver's License
- Food sanitation manager
- August 2020 to August 2025
- Food Sanitation manager
- Safe Quality Food Certification
- Food Safety Certification
- Food Handler Certification
- CFP
Timeline
Operating partner
Sonic Drive-In
01.2026 - Current
Food Truck Operator
Custer State Park Resorts
04.2025 - 10.2025
Business Owner/Operator
Off The Rails Coffee
06.2021 - 12.2024
Area Manager
Dunkin donuts
02.2014 - 04.2021
Corporate Trainer
Einstein Bros. Bagels
10.1997 - 09.2009
Business Management
Valencia College
Associate of Science - Culinary Arts
Valencia College