Anthony Zaragoza
Raising Cane's Restaurants
Weslaco,TEXAS
10
years of professional experience
Dynamic Certified Travel Trainer at Raising Cane's Restaurants, adept at new hire training and creative problem solving. Successfully mentored staff throughout the country, enhancing productivity and service quality. Skilled in public speaking and planning, I foster a culture of continuous learning while ensuring compliance with safety standards and operational excellence.
Work History
Certified Travel Trainer
10 Years 4 Months- Trained crewmembers on Raising Cane's service standards, station procedures, and guest interaction expectations.
- Demonstrated proper food safety practices, sanitation routines, and equipment handling during shift onboarding.
- Coached new hires on POS transactions, order accuracy, and drive-thru workflow execution.
- Reinforced quality standards for chicken finger preparation, portioning, and kitchen station setup.
- Monitored trainee progress and provided clear feedback to support consistent performance across shifts.
- Supported opening and closing routines, including cleaning, stocking, and readiness checks.
- Modeled fast-paced teamwork to help crew members adapt to restaurant operations and peak-period demand.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Prepared opening area by unlocking facility, activating equipment, and verifying readiness for service.
- Followed opening checklist to complete sanitation, safety, and setup tasks accurately.
- Coordinated with incoming staff to communicate priorities and ensure smooth shift transition.
- Maintained clean, organized service areas to support consistent customer experience.
- Trained new team members on company policies, procedures, and compliance regulations to maintain high-quality service standards.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
High School Diploma
Skills
New hire training
Planning and coordination
Public speaking
Creative problem solving
Group and individual instruction
Materials preparation
Learning styles
Timeline
Certified Travel Trainer
Raising Cane's Restaurants
06.2016 - CurrentRead More
Weslaco East High School
High School Diploma
Read More