Anthony Zuniga
Tustin,CA
Summary
Dynamic Loan Adjuster with expertise in loan modification and compliance at School's First Credit Union. Proven ability to analyze financial data and assess risk, while delivering exceptional customer service with empathy. Skilled in client documentation management and fostering team collaboration to achieve optimal loan solutions.
Overview
2
2
years of professional experience
Work History
Loan Adjuster Collections
School's First Credit Union
Tustin, California
08.2024 - Current
- Clarified loan terms and addressed client concerns to enhance understanding.
- Adjusted loan agreements based on client financial capabilities and needs.
- Collaborated with underwriting teams to evaluate risk factors in loan modifications.
- Maintained comprehensive records of loan adjustments and client interactions.
- Guided clients on documentation requirements for effective loan adjustments.
- Analyzed financial data to identify optimal options for loan adjustments.
- Updated knowledge of state laws regulating consumer lending practices.
- Delivered quality customer service while demonstrating empathy towards clients.
Front Of The House
Luna Grill
Irvine, California
12.2023 - 06.2025
- Greeted and seated guests promptly, creating a welcoming atmosphere.
- Managed reservation system to optimize table turnover and improve guest flow.
- Maintained cleanliness of front-of-house areas to uphold restaurant standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues to enhance overall satisfaction.
- Provided menus and explained daily specials to enrich guest experience.
- Cleared tables promptly, maintaining a clean and inviting dining environment.
- Utilized point-of-sale system effectively for managing customer orders.
Education
High School Diploma -
Tustin High School
Tustin, CA06-2018
Skills
- Loan modification and compliance
- Risk assessment and financial analysis
- Client documentation management
- Customer relationship management
- Effective communication skills
- Empathy in service delivery
- Team collaboration strategies
- Data-driven decision making
Timeline
Loan Adjuster Collections
School's First Credit Union
08.2024 - Current
Front Of The House
Luna Grill
12.2023 - 06.2025
High School Diploma -
Tustin High School