Anthony Bertino

• Inputted data into computer systems in an accurate and timely manner as well as well exporting data for various reports.
• Monitored incoming calls on a phone queue from around the US for various store locations and made outbound calls as well.
• Greeted visitors at the front desk in a polite manner while providing assistance when needed.
• Answered customer inquiries regarding product features, pricing plans and orders.
• Responded promptly to inquiries about delivery schedule changes or potential delays in completion times.
• Collaborated with other departments to ensure timely resolution of customer issues.

• Greeted customers and provided assistance with self-checkout machines.
• Answer incoming telephone calls to provide store, products and services information.
• Help customers find specific products, answered questions and offered product advice.
• Process customer transactions while providing excellent customer service experience.
• Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.

*Awarded - Service Leader & Circle of Service

• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Answered customer questions and took orders.
• Operated fryers and grills, assisted with putting orders together and bagged items for customers.
• Wiped down tables and equipment, swept and refilled stock.
• Adhered to health department regulations regarding food handling procedures.

• Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
• Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Coordinated and led group activities for campers and counselors.
• Planned various indoor activities during periods of inclement weather to promote camper satisfaction.

• Greeted guests visiting the set and answered questions about the production process.
• Set up and operated cameras, teleprompters and audio mixing equipment.
• Worked closely with producers to locate and select required footage for broadcast.
• Organized and coordinated key communications between cast and technical crew.
• Worked with the production team to ensure all technical aspects were running smoothly.