Anthony C Bruce
Atlanta,GA
Summary
Results-driven Director of AR Management Operations at Conifer Health Revenue Cycle Solutions, recognized for excellence in account management and team leadership. Successfully led operational enhancements that boosted efficiency by implementing strategic initiatives. Proficient in technology integration and talent development, consistently surpassing organizational targets while ensuring client satisfaction. Career aspirations include further advancing operational strategies to drive revenue growth.
Overview
10
10
years of professional experience
Work History
Director AR Management Operations I
Conifer Health Revenue Cycle Solutions
Remote
11.2020 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department leaders to review progress on strategic initiatives.
- Identified opportunities for process optimization through data analysis.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Navigated challenging situations to preserve company standing and reduce operational disruptions.
- Oversaw strategic planning and implementation to ensure organizational goals were met.
Patient Account Manager
Conifer Health Revenue Cycle Solutions
Boca Raton, FL
03.2015 - 11.2020
- Oversee daily operations for all credits all clients by providing leadership, guidance, and knowledgeable insights on the overall revenue cycle process.
- Managing credit and refunds department staff of 50.
- Ensure department is operationally in line with the individual metrics/goals set for each client
- Oversee process, control measures, and workflow for any improvements needed to ensure goal and metrics are met
- Design, implement, and monitor projects for targeted reductions and resolutions
- Ensure the needs and priority of the team are met while maintaining a positive/exciting working/learning environment for all Oversee the monitoring and progress of offshore partners
- Ensure personalized client satisfaction is provided with reflections of Conifer Core Values and high standards of excellence
- Maximize opportunities for team building exercises/activities, promoting fairness and consistency from all levels of leadership, promoting personal accountability for everyone.
Education
Medical Assistant -
Sanford Brown Institute
2004
CRCR certification -
Skills
- Account management
- Credit and collections
- Contract monitoring
- ATB/inventory analysis
- Relationship and team building
- Cost reduction
- Technology integration
- Regulatory compliance
- Efficiency Improvement
- Training and development
Computer Skills
Experienced and skilled in using various accounting, billing, adjudication, and query reporting applications such as: PBAR, ACE, EPIC, Meditech, EPREMIS, STAR, CAREMEDIC, SHOWCASE, MS4, DDE/CWF, Microsoft office.
References
REFERENCES: Available upon request.
Timeline
Director AR Management Operations I
Conifer Health Revenue Cycle Solutions
11.2020 - Current
Patient Account Manager
Conifer Health Revenue Cycle Solutions
03.2015 - 11.2020
Medical Assistant -
Sanford Brown Institute
CRCR certification -
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