Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Manager

Anthony C. Pavona

Chesapeake,VA

Summary

Reliable and disciplined individual with strong problem-solving skills and the ability to learn quickly. A dedicated team player who adapts well to a fast paced environments, ready to take on long shifts and demanding tasks. committed to developing the skills needed for a successful career in law enforcement

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Sam's Xpress Car Wash
Hampton, VA
04.2025 - 06.2025
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted regular, predictive and preventive maintenance on equipment as needed.

Crew Member

Sam's Xpress Car Wash
Suffolk, Virginia
11.2024 - 04.2025
  • Developed and implemented strategic sales plans to improve customer service, meet sales goals, and increase profitability, while being a top seller across multiple other sites.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Crew Member

Wendys Fast Food
Chesapeake, Virginia
01.2023 - 02.2025
  • Delivered excellent customer service in fast-paced environment.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.

Education

High School Diploma -

Western Branch High School
Chesapeake, VA
06-2024

Skills

  • Customer service
  • Team leadership and collaboration
  • Strategic planning
  • Communication skills
  • Attention to detail
  • Document organization
  • Equipment maintenance
  • Predictive maintenance
  • Sales strategy development
  • Device repair
  • Computer software repair
  • Hardware troubleshooting
  • Strong time management for unusually long days
  • Trained to follow strict schedules and procedures
  • Physical stamina for demanding working conditions

Certification

  • Completed CPR training in high school
  • W!se financial literacy certification
  • National workplace readiness certification

Accomplishments

  • Recognized as a top performer in sales, consistently exceeding daily and weekly goals
  • Earned a promotion within only months of employment due to strong work ethic and reliability
  • Successfully managed an emergency situation when structural welds at the car wash began to fail, taking immediate action to prevent injury equipment collapse
  • Only shift manager to identify the hazard early, ensuring employee and customer safety while maintaining operations in other ways until repairs were made

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Manager

Sam's Xpress Car Wash
04.2025 - 06.2025

Crew Member

Sam's Xpress Car Wash
11.2024 - 04.2025

Crew Member

Wendys Fast Food
01.2023 - 02.2025

High School Diploma -

Western Branch High School

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