Anthony Cucci
Syosset,NY
Summary
Dependable professional successful providing fast, high-quality customer service to guests in restaurant and residential settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Savannah College Of Art & Design
08.2022 - Current
- Enforced rules and regulations to ensure smooth and orderly operation of dormitory programs.
- Counseled students in problem-solving and managing social, financial and academic challenges.
- Helped develop and implement programs to foster community growth and development.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
Warehouse Packer
WorldPac Inc
05.2021 - 08.2021
- Contributed to team goals by cross-training in shipping and receiving tasks
- Reviewed work orders and shipping documents to verify correct information
- Met deadlines while maintaining high-quality deliverables.
Server
Autentico
06.2018 - 12.2018
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Bachelor of Arts -
Savannah College of Art & Design (SCAD)
Savannah, GA06.2024
Skills
- Time Management
- Public Speaking
- Quality Control
- Attention to Detail
- Conflict and Complaint Resolution
- Ability to Lift 40 Pounds
- Table Bussing
- Food Safety Standards
- Adaptable and Flexible
- Multitasking
- Basic Math
Hobbies
- Baking
- Photography
- Digital Art
Timeline
Resident Assistant
Savannah College Of Art & Design
08.2022 - Current
Warehouse Packer
WorldPac Inc
05.2021 - 08.2021
Server
Autentico
06.2018 - 12.2018
Bachelor of Arts -
Savannah College of Art & Design (SCAD)
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