ANTHONY J. STOOTHOFF

Asked to lead this group and tasked with achieving aggressive growth and improved profitability

• This was accomplished through creating strong business plans including defined processes, disciplined underwriting, improved marketing efforts, and accountability across the entire group
• Exceeded business plan objectives every year
• Grew P&C garage premium 114% from $43M to $92M
• Grew Open Lot premium 68% from $35M to $58.7M
• Improved combined ratio by 8.7 points through expense management, improved loss ratio, increased top line production (101.4% to 92.7%)
• Increased sales team from 12 heads in 2020 to 40 heads in 2024
• Achieved 91% account retention and 104% premium retention in 2023 (including price).

• Responsible for providing strategic input to the F&I Business Unit
• Responsible for leadership of 3 sales teams in 12 states to deliver on total profitability, business development, business retention, customer service, and employee development
• Increased Contribution Margin 60% from $47.2M to $75.5M
• Led country in New CM in 2017 and 2018 ($23.9M)
• Reduced VSC loss ratio by 9.8% (from 91.1% to 81.3%)
• Improved retention from 78% to 89%
• Grew Product Density per account from 1.4 to 2.2 (57%)
• Reached highest Employee Engagement score for region (92/100).

• Responsible for the total profitability, business development, business retention, customer service, and administration through leadership of dedicated sales force providing specialized products to the automotive industry
• Led sales area from 15th (last for four year straight years) to top five three years in row
• Increased Contribution Margin 425% from $3.2M to $16.8M
• Developed three employees to help them earn promotions (one now a Sr
• Director)
• Reduced VSC loss ratio by 17 points (92.4% to 75.3%).

• Responsible for revenue growth through acquisition of new customers, and the retention and increased production of current customers
• Additionally, responsible for the support of all customers through management of Client Support team and Account Management team
• Generated additional annual revenue in excess of $2M (17% increase)
• Created 'Account Management Department' to effectively service larger customers
• Implemented policies to improve Client Support functions
• Hired Director of Client Support
• Utilized call metrics to measure and improve efficiency and effectiveness for entire department
• Developed employee evaluations to provide meaningful feedback to staff
• Managed relationship of largest client responsible for over $5M in revenue.

• Responsible for P&L on combined book of Property and Casualty (P&C) insurance and Finance and Insurance (F&I) products, business development, and management of dedicated sales producers and underwriters providing multiple products through varied distribution systems to the automotive industry
• Managed over $160M in written P&C and $115M in F&I
• Generated a combined business operating profit of over $140M from 2004 through 2007
• Successfully led improvement of F&I brand (internal and external) to grow Vehicle Service Contract business 119% in four years from $42M to $92M
• Grew agency-based revenue over 200% from $1.5M to $4.6M
• Provided leadership and direction for all staff members to support Business Unit strategy of profitable growth and expense management
• Established strong customer and association relationships to enhance brand strategy in the market place
• Provided underwriting oversight to ensure appropriate risk selection and pricing to support plan objectives
• Played an integral role in design of job profiles and incentive plans for company sales force
• Developed and implemented comprehensive annual divisional business plan to achieve desired results
• Instrumental in reorganization of 350 person sales force in 2008 to improve efficiencies and maximize return on equity
• Created and implemented divisional mentoring program to support people development and succession planning
• Earned the highest Employee Climate Survey scores and highest Customer Satisfaction Survey scores in company history
• Won the coveted divisional Eagle award for top VP in 2006 and 2007.