Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager
Anthony R Pineda

Anthony R Pineda

Orlando,FL

Summary

Accomplished Operations Manager with over 8 years at 1st Class Moving and Storage, enhancing operational efficiency by 15% and reducing client complaints. Expert in logistics planning and team leadership, I excel in driving project delivery and ensuring high customer satisfaction. Skilled in safety compliance and problem-solving, I have successfully led 100+ crew members in over 1000+ relocations.

Overview

7
7
years of professional experience

Work History

Operations Manager

1st Class Moving and Storage
10.2017 - Current

Professional Summary

Dedicated and results-driven moving industry professional with over 8 years of proven experience in leadership roles, overseeing daily operations, crew management, logistics, and on-site coordination for residential and commercial relocations. Skilled in supervising large teams, managing transportation logistics, and ensuring projects are completed efficiently, safely, and on time. A proven problem solver with excellent interpersonal and communication skills, adept at handling client needs and optimizing operational workflows.

Professional Experience

Manager of Operations / Foreman / Head Crew / Driver
Confidential Moving Company – Orlando, FL | 2017 – Present
• Manage daily operations of residential and commercial relocation projects, ensuring adherence to timelines and budget constraints.
• Supervise and coordinate the activities of up to [100+] of crew members, providing leadership and training as necessary to maintain productivity and morale.
• Plan and execute logistics, route schedules, and driver assignments to optimize operational efficiency and reduce delays.
• Conduct inspections of moving equipment and oversee the loading and unloading of goods to prevent damages and maintain client satisfaction.
• Liaise with clients to address any concerns, resolving issues promptly to ensure a positive relocation experience.
• Implement safety protocols and ensure all drivers and team members are trained on compliance with company standards and transportation regulations.
• Manage the maintenance of company vehicles, scheduling routine inspections and coordinating repairs when necessary.

Key Achievements
• Increased operational efficiency by 15% through route optimization and team performance evaluations.
• Reduced client complaints by 20% by implementing standardized quality assurance processes.
• Trained and developed a team of [100-+] crew members, resulting in improved project delivery and crew performance.
• Successfully oversaw and executed over [1000+] residential and commercial moves in high-pressure deadlines while maintaining high customer satisfaction rates.

Education

Bachelor of Science - Information Technology

C.U.A.M
Venezuela
01-2014

Bachelor of Science - Mechanic Maintenance

Professional Formation Center "Jesus Obrero"
Venezuela
12-2010

High School Diploma -

El Nazareno
Venezuela
07-2006

Skills

    Key Skills
    Leadership & Team Supervision
    Crew Coordination & Training
    Operations Management
    Logistics Planning
    Fleet & Route Management
    Client Relations
    Time Management
    Problem-Solving
    Inventory Tracking & Oversight
    Safety Compliance

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Operations Manager

1st Class Moving and Storage
10.2017 - Current

Bachelor of Science - Information Technology

C.U.A.M

Bachelor of Science - Mechanic Maintenance

Professional Formation Center "Jesus Obrero"

High School Diploma -

El Nazareno
Anthony R Pineda