Anthony (Tony) Martineau
San Diego,CA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
22
22
years of professional experience
Work History
General Manager Operator
Goodbar
01.2022 - 10.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Striders Sports Bar And OTB
02.2015 - 01.2020
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Assistant General Manager
East Village Tavern and Bowl
01.2012 - 01.2015
- Ran all front of house and back of house duties
- Including, but not limited to, ordering, scheduling, cost controls, marketing, promotions, etc
- Improved customer service ratings and implemented systems to streamline business operations.
General Manager
Visions Restaurant and Lounge/ Jimmy Love’s Bar and Restaurant
01.2009 - 03.2012
- Ran all front of house and back of house duties
- Building the restaurant up and improving the quality of food and service
- Implemented successful promotions.
General Manager
Bar Ninety Bar and Lounge
01.2007 - 01.2009
- Ran all front of house and back of house duties
- Including but not limited to ordering, scheduling, hiring, terminating, etc
- Implemented systems and made the establishment popular and profitable.
General Manager
Café Athena
01.2002 - 01.2006
- Ran all front of house and back of house duties
- Turned a 350k catering business into almost a 1 million dollar business
- Improved take-out business operations.
Education
Bachelor of Science - Marketing
University of Massachusetts, Dartmouth
05.1998
Skills
- Knowledgeable in Micros, Digital Dining and Tek systems, proficient on Aloha and Maitre’D POS systems
- Ability to work independently if necessary But also able to interact very effectively with others
- Great communication skills
- Willing to learn new ways to accomplish any task
- Trustworthy and Honest
- ServeSafe Certified
- Very knowledgeable in Beer, Wine and Spirits
- Time Management
- Efficient multi-tasker
- Team Player
- Operations Management
Timeline
General Manager Operator
Goodbar
01.2022 - 10.2023
General Manager
Striders Sports Bar And OTB
02.2015 - 01.2020
Assistant General Manager
East Village Tavern and Bowl
01.2012 - 01.2015
General Manager
Visions Restaurant and Lounge/ Jimmy Love’s Bar and Restaurant
01.2009 - 03.2012
General Manager
Bar Ninety Bar and Lounge
01.2007 - 01.2009
General Manager
Café Athena
01.2002 - 01.2006
Bachelor of Science - Marketing
University of Massachusetts, Dartmouth
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