Antiginey Jones
Douglasville,GA
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Passionate about keeping customers and personnel safe and happy. An active team player who desires to build a long-term career in field from bottom up.
Overview
29
29
years of professional experience
Work History
PSE Clerk
USPS
5284 Floyd Rd Mableton, Ga 30126
06.2023 - 02.2024
- Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
- Accelerated processing times with effective use of automated equipment for mail sorting and distribution.
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.
- Optimized time management skills while working under tight deadlines for daily dispatches of outgoing mail.
- Upheld professional demeanor when interacting with customers, coworkers, and supervisors to maintain positive work environment.
- Loaded and unloaded shipping containers and vehicles.
- Sorted mail according to size, shape and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used computer systems to track packages and update client information.
- Utilized customer service skills to provide exceptional service for repeat clientele.
Shift Supervisor
ATLANTA JOURNAL CONSTITUTION
6455 Best Friend Rd. Norcross, Ga 30071
11.2016 - 05.2022
- Manage 70+ employees daily
- Plan and established work schedules, assignments, and production sequences to meet production goals
- Keep records of employees' attendance and hours worked
- Enforced safety and sanitation regulations
- Conduct training in equipment operations or work and safety procedures or assign training to experienced workers
- Confer with other supervisors to coordinate operations and activities within or between departments
- Recommend or execute personnel actions, such as hiring, evaluations, and promotions
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering positive work environment and addressing staff concerns promptly.
Line Supervisor
Atlanta Journal Constitution
6455 Best Friend Rd. Norcross, Ga 30071
09.2010 - 11.2016
- Duties include operating GMA's inserters, 1472's inserters, and Magna Pak inserter
- Also supervising 10+ employees, preparing weekly schedule, daily insert records and keeping track of shortages and surplus
- Filling in for Packaging Supervisors in their absences
- Evaluated trainee's progress
- Assist with interviews for new hires
- Enforce safety and sanitation regulations.
- Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
- Reduced employee turnover and increased morale through effective communication, motivation, and team-building initiatives.
Production Worker
ATLANTA JOURNAL CONSTITUTION
6455 Best Friend Rd. Norcross, Ga 30071
09.1994 - 09.2010
- Package finished products and prepared them for shipment
- Rotated through all tasks required in particular production process
- Complete production reports to communicate team production level to management
- Duties include feeding hoppers, operating stackers, strapper machine, palletizer, presses, pallet jack, and forklifts.
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in production process by monitoring materials usage and adjusting procedures accordingly.
Education
High School Diploma -
06.1993
Skills
- Excel
- Access
- Microsoft Office
- Kronos
- Scheduling
- Supervisor
- Package handling
- Deadline Management
- Shipping and receiving
- Filing systems
- Workplace Safety
- Mail Sorting
Timeline
PSE Clerk - USPS
06.2023 - 02.2024
Shift Supervisor - ATLANTA JOURNAL CONSTITUTION
11.2016 - 05.2022
Line Supervisor - Atlanta Journal Constitution
09.2010 - 11.2016
Production Worker - ATLANTA JOURNAL CONSTITUTION
09.1994 - 09.2010
Southwest DeKalb High School - High School Diploma,