Antinique Girven
Tampa,FL
Summary
My name is Antinique, I would be a great asset to your company bringing my excellent customer care skills and care for customer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Rooms To Go
02.2019 - Current
- Back up to supervisor assistant
Customer Service Representative
Adecco
03.2022 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
Home Depot Associate
The Home Depot
08.2017 - 12.2019
Education
EKG Tech Telemetry -
Hcc
Tampa, FLHigh school diploma -
Bloomingdale High School
Brandon, FL05.2018
Skills
- Sales
- Cold Calling
- Customer Service
- Computer Operation
- Live Chat
- Cash Handling
- Phone Etiquette
- Retail Sales
- Computer Skills
- Microsoft Excel
- Typing
- Communication Skills
- Research
- Data Entry
- Microsoft Office
- Telemarketing
- Administrative Experience
- Technical support
- Account management
- Microsoft Outlook
- English
- Help desk
- Order entry
- Customer service
- Live chat
- Analysis skills
- Cash handling
- Cash register
- Cold calling
- Salesforce
- Retail sales
- Software troubleshooting
- Reading ekg Monitor
Certification
- CNA
- Driver's License
- BLS Certification
Personal Information
Relocation: Anywhere
Timeline
Customer Service Representative
Adecco
03.2022 - 02.2024
Customer Service Representative
Rooms To Go
02.2019 - Current
Home Depot Associate
The Home Depot
08.2017 - 12.2019
EKG Tech Telemetry -
Hcc
High school diploma -
Bloomingdale High School