Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
CustomerServiceRepresentative

Antinique Girven

Tampa,FL

Summary

My name is Antinique, I would be a great asset to your company bringing my excellent customer care skills and care for customer.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Rooms To Go
02.2019 - Current
  • Back up to supervisor assistant

Customer Service Representative

Adecco
03.2022 - 02.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.

Home Depot Associate

The Home Depot
08.2017 - 12.2019

Education

EKG Tech Telemetry -

Hcc
Tampa, FL

High school diploma -

Bloomingdale High School
Brandon, FL
05.2018

Skills

  • Sales
  • Cold Calling
  • Customer Service
  • Computer Operation
  • Live Chat
  • Cash Handling
  • Phone Etiquette
  • Retail Sales
  • Computer Skills
  • Microsoft Excel
  • Typing
  • Communication Skills
  • Research
  • Data Entry
  • Microsoft Office
  • Telemarketing
  • Administrative Experience
  • Technical support
  • Account management
  • Microsoft Outlook
  • English
  • Help desk
  • Order entry
  • Customer service
  • Live chat
  • Analysis skills
  • Cash handling
  • Cash register
  • Cold calling
  • Salesforce
  • Retail sales
  • Software troubleshooting
  • Reading ekg Monitor

Certification

  • CNA
  • Driver's License
  • BLS Certification

Personal Information

Relocation: Anywhere

Timeline

Customer Service Representative

Adecco
03.2022 - 02.2024

Customer Service Representative

Rooms To Go
02.2019 - Current

Home Depot Associate

The Home Depot
08.2017 - 12.2019

EKG Tech Telemetry -

Hcc

High school diploma -

Bloomingdale High School
Antinique Girven