An’Tjuan Harris
Detroit,MI
Summary
Experienced professional with 7 years of customer service experience seeking a challenging position. Passionate about delivering top-notch customer support and resolving issues promptly. Skilled in adapting to various situations and maintaining a positive attitude under pressure. Committed to exceeding expectations and contributing to team success.
Overview
18
18
years of professional experience
Work History
Front Line Cook
Hibachi King
06.2023 - 06.2024
- Upheld restaurant''s reputation for quality cuisine through strict adherence to company policies, procedures, and culinary standards.
- Increased efficiency in the kitchen through regular maintenance and cleaning of cooking equipment.
- Demonstrated flexibility in adapting to changes in menu offerings or daily specials as required by management or availability of ingredients.
- Collaborated with team members to accurately fulfill complex orders within tight timeframes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Front Line Cook
Hibachi Go
04.2022 - 04.2023
- Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
- Meticulously followed health and safety guidelines, contributing to a clean and sanitary kitchen workspace.
- Exhibited strong multitasking abilities by simultaneously managing multiple orders during peak service hours.
- Proactively communicated with front-of-house staff to ensure accurate order delivery and prompt resolution of issues.
- Managed proper storage of perishable ingredients according to established guidelines, minimizing spoilage risks.
- Cultivated a positive work atmosphere among the kitchen team, fostering collaboration during high-pressure situations.
- Assisted with training new hires on kitchen procedures, safety protocols, and recipe execution.
- Reduced food preparation time while maintaining quality through effective mise en place organization.
- Streamlined cooking processes for increased productivity and reduced food waste.
- Mastered diverse menu items, adapting to the specific needs of customers with dietary restrictions or allergies.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Security Preserver Officer
Strategic Employment Solutions
01.2010 - 01.2013
- Monitored and documented incidents on grounds and within 500 ft of premises.
- Compiled reports through detailed documentation of observations and information.
- Managed surveillance systems with precision.
- Conducted patrols and secured entry areas with colleagues during non-operational hours.
- Implemented safety protocol training for newly hired personnel.
Driver
Transport US
01.2009 - 01.2011
- Achieved a 20% increase in customer retention.
- Coordinated transportation service requests from healthcare facilities and caregivers.
- Coordinated patient transport timetables.
- Secured dependable vehicle access to fulfill patient demands.
- Ensured direct routes were prioritized and mapped to meet time goals.
Patient Care Professional
Expert Home Care
01.2006 - 01.2008
- Attended to every aspect of patient care.
- Tracked health requirements.
- Facilitated patient mobility through bed transfers and wheelchair assistance.
- Conducted evaluations and prepared reports for Home care staff.
Education
Chauffeur License Completion -
State of Michigan
01.2009
Certified Nursing Assistant Program - Career Health Studies
03.2007
General Studies - undefined
Roseville High School
01.2005
Skills
- Management
- Communication
- Leadership
- Sanitation standards
- Food presentation
- Customer service
- Cleaning and organization
- Time management
- Highly motivated
- Attention to detail
- Reliable and trustworthy
- Professional attitude
- Team collaboration
- Active listener
- Food safety knowledge
- Kitchen organization
- Workload management
- Quality control
- Inventory management
Timeline
Front Line Cook
Hibachi King
06.2023 - 06.2024
Front Line Cook
Hibachi Go
04.2022 - 04.2023
Security Preserver Officer
Strategic Employment Solutions
01.2010 - 01.2013
Driver
Transport US
01.2009 - 01.2011
Patient Care Professional
Expert Home Care
01.2006 - 01.2008
Certified Nursing Assistant Program - Career Health Studies
General Studies - undefined
Roseville High School
Chauffeur License Completion -
State of Michigan
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