Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
HOUSING COORDINATOR/MANAGER
COCO'S NEST ORGANIZATION
01.2022 - 05.2023
Conducting assessments and intake to determine housing needs and placement opportunities.
Maintaining accurate records of group and individual meetings with clients.
Screening residents for prohibited and dangerous objects and materials.
Prepared expense reports, processed invoices for payment.
Made referrals to utilize community resources for resident's needs.
Processed rent payments from tenants according to lease terms and rental agreements.
Scheduled routine maintenance services for vacant units prior to occupancy.
Performed administrative duties such as filing, data entry, recordkeeping.
Ensured all necessary documents were collected prior to approving a new tenancy agreement.
BUS OPERATOR
LONG BEACH TRANSIT
01.2017 - 01.2022
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Announced stops to passengers.
Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
Assisted passengers in loading wheelchairs or other mobility aids.
Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
Operated bus professionally and interacted with passengers to foster pleasant rides.
Provided courteous customer service at all times while interacting with riders and colleagues alike.
CNA
Vista Cove Care Center
Long Beach, CA
02.2015 - 01.2016
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered signal lights, bells or intercom systems to determine resident needs.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
CNA
Regency Oaks Post Acute Care Center
Long Beach, CA
01.2013 - 02.2014
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Answered patient call lights promptly and responded to requests appropriately.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Home Health Aide/CNA Student
Edgewater Skilled Nursing Center
Long Beach, CA
09.2012 - 11.2012
Documented patient status and reported changes in care needs.
Assisted with client personal care needs to foster independence and well-being.
Assisted clients with bathing, dressing and incontinence care.
Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.