Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
HOUSING COORDINATOR/MANAGER
COCO'S NEST ORGANIZATION
01.2022 - 05.2023
Conducting assessments and intake to determine housing needs and placement opportunities.
Maintaining accurate records of group and individual meetings with clients.
Screening residents for prohibited and dangerous objects and materials.
Prepared expense reports, processed invoices for payment.
Made referrals to utilize community resources for resident's needs.
Processed rent payments from tenants according to lease terms and rental agreements.
Scheduled routine maintenance services for vacant units prior to occupancy.
Performed administrative duties such as filing, data entry, recordkeeping.
Ensured all necessary documents were collected prior to approving a new tenancy agreement.
BUS OPERATOR
LONG BEACH TRANSIT
01.2017 - 01.2022
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Announced stops to passengers.
Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
Assisted passengers in loading wheelchairs or other mobility aids.
Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
Operated bus professionally and interacted with passengers to foster pleasant rides.
Provided courteous customer service at all times while interacting with riders and colleagues alike.
CNA
Vista Cove Care Center
Long Beach, CA
02.2015 - 01.2016
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered signal lights, bells or intercom systems to determine resident needs.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
CNA
Regency Oaks Post Acute Care Center
Long Beach, CA
01.2013 - 02.2014
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Answered patient call lights promptly and responded to requests appropriately.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Home Health Aide/CNA Student
Edgewater Skilled Nursing Center
Long Beach, CA
09.2012 - 11.2012
Documented patient status and reported changes in care needs.
Assisted with client personal care needs to foster independence and well-being.
Assisted clients with bathing, dressing and incontinence care.
Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Education
Certificate - Licensed Vocational Nurse
Homestead Schools Inc
Downey, CA
06-2024
Associates Degree - Human Services
Long Beach City College
12.2018
High School Diploma -
Downey Adult School
Downey, CA
06.2014
Skills
Case management
Customer service
Safety procedures
Data entry
CPR Certification
Health and Safety
Management client
Microsoft Office
PDF Converter
Adobe Document Software
Adaptability
Basic life support
Infection control practices
HIPAA compliance
Clinical documentation
Vital signs monitoring
Patient hygiene assistance
Microsoft applications proficiency
Scheduling appointments
Verbal communication
Documentation and reporting
References
References available upon request.
Timeline
HOUSING COORDINATOR/MANAGER
COCO'S NEST ORGANIZATION
01.2022 - 05.2023
BUS OPERATOR
LONG BEACH TRANSIT
01.2017 - 01.2022
CNA
Vista Cove Care Center
02.2015 - 01.2016
CNA
Regency Oaks Post Acute Care Center
01.2013 - 02.2014
Home Health Aide/CNA Student
Edgewater Skilled Nursing Center
09.2012 - 11.2012
Certificate - Licensed Vocational Nurse
Homestead Schools Inc
Associates Degree - Human Services
Long Beach City College
High School Diploma -
Downey Adult School
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