Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoine Jenkins

Urbandale,IA

Summary

Proven in enhancing customer satisfaction through exceptional service at Walgreens, I excel in cooking, customer service, and maintaining high cleanliness standards. Skilled in training staff and managing busy periods efficiently, I significantly contribute to workplace productivity and performance improvement, showcasing strong organizational and hospitality skills.

Overview

2025
2025
years of professional experience

Work History

Cook

Caseys General Stores Inc

Made pizza and other deli products fresh for customer and also responsible for closing store

Customer Service Representative

Walgreens
09.2023 - Current

Help customers navigate pharma selections throughout store, responsible for closing as well.

Customer Service

Hy-Vee Fast and Fresh
08.2021 - 09.2023

As shift lead I was responsible for training of incoming employees, as well as closing store

Cook

Arbys Resturant
04.2019 - 08.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.

Barista

Dunkin' Donuts
10.2018 - 07.2019
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Used POS system to accurately enter orders and process payments.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Yes -

North High School
Des Moines, IA
05.1997

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Supply Restocking
  • Surface cleaning
  • Hospitality and service industry background
  • Performance Improvement

Timeline

Customer Service Representative

Walgreens
09.2023 - Current

Customer Service

Hy-Vee Fast and Fresh
08.2021 - 09.2023

Cook

Arbys Resturant
04.2019 - 08.2021

Barista

Dunkin' Donuts
10.2018 - 07.2019

Cook

Caseys General Stores Inc

Yes -

North High School
Antoine Jenkins