ANTOINE JOHNSON
Customer Service
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Store Associate
The UPS Store Inc.
11.2021 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Increased sales and customer satisfaction through personalized servicing.
- Perform Notaries
Environmental Services Technician
PeaceHealth
07.2018 - 11.2018
- Monitored building premises to ensure occupant safety while driving various vehicles around work sites
- Cleaned and sanitize building elements including walls, flooring, furniture, fixtures, equipment and supplies
- Prepared chemicals for work application, appropriately disposing of waste materials per company policies
- Selected equipment, materials, or supplies for cleaning or maintenance activities
- Conferred with coworkers to coordinate maintenance or cleaning activities
Janitorial Supervisor
LifeWorks
12.2017 - 05.2018
- Inspected buildings or grounds to determine work standards and safety conditions were met
- Performed cleaning duties across facilities, maintaining equipment or systems to ensure proper functioning
- Supervised maintenance workers while planning staff schedules and providing policy instruction / enforcement
- Selected appropriate equipment, materials, or supplies for cleaning or maintenance activities
- Documented staff work hours and activities while establishing work standards
- Conferred with coworkers to coordinate maintenance or cleaning activities
- Investigated work related complaints to determine corrective actions
- Inventoried materials or equipment as necessary
Custodian Lower Columbia College
10.2017 - 12.2017
- Cleaned building walls, flooring, furniture, fixtures
- Equipment and supplies to meet company standards
- Prepared chemicals for application and disposed of trash or waste materials as outlined per company policy
- Selected equipment, materials, or supplies for cleaning or maintenance activities
- Conferred with coworkers to coordinate maintenance or cleaning activities
Lead
Custodian Longview School District
08.2015 - 10.2017
- Supervised maintenance workers, plan employee work schedules, establish work standards
- Maintained equipment / systems to ensure proper function, inventorying materials to determine resource needs
- Inspected buildings or grounds to determine conditions and cleaned facilities or sites per company protocol
- Estimated maintenance service requirements or costs while documenting work hours or activities
- Inspected work to ensure standards are met and Instruct staff in work policies or procedures
- Selected equipment, materials, or supplies for cleaning or maintenance activities
- Conferred with coworkers to coordinate maintenance or cleaning activities
- Investigated work related complaints to determine corrective actions
- Evaluated current or prospective maintenance employees
Education
Associate Degree - Lower
Columbia College
12.2013
Timeline
Store Associate
The UPS Store Inc.
11.2021 - Current
Environmental Services Technician
PeaceHealth
07.2018 - 11.2018
Janitorial Supervisor
LifeWorks
12.2017 - 05.2018
Custodian Lower Columbia College
10.2017 - 12.2017
Lead
Custodian Longview School District
08.2015 - 10.2017
Associate Degree - Lower
Columbia College
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