Maggie Bytwerk
Spring Lake,MI
Summary
Highly motivated and customer-focused individual with proven experience in fast-paced service environments, eager to contribute strong interpersonal and teamwork skills to Starbucks while actively pursuing self-improvement through the Starbucks College Achievement Plan.
Overview
1
1
year of professional experience
Work History
Store Associate
Sweet Temptations
Grand Haven/Spring Lake, MI
05.2023 - 09.2024
- Delivered exceptional customer service in a high-volume, fast-paced environment, specifically during peak tourist seasons.
- Managed daily opening and closing procedures at three Sweet Temptations locations, ensuring operational readiness and security.
- Successfully trained new staff members on store policies, product knowledge, and customer service standards, contributing to team efficiency.
- Ensured compliance with FDA codes and manager approvals, maintaining high standards of store operation.
- Fostered a positive and synergistic work environment by effectively utilizing conflict resolution skills.
Education
Bachelor of Arts -
North Park University/Grand Rapids Community College
Grand Rapids05-2028
Skills
- Customer Service: Conflict resolution, positive interaction, sales support
- Teamwork & Collaboration: Cross-functional collaboration, team training, peer mentorship
- Communication: Verbal communication, active listening, clear instruction
- Problem-Solving: Adaptability, initiative, critical thinking
- Organizational Skills: Opening/closing procedures, inventory management, task prioritization
- Interpersonal Skills: Empathy, rapport building, strong work ethic
Timeline
Store Associate
Sweet Temptations
05.2023 - 09.2024
Bachelor of Arts -
North Park University/Grand Rapids Community College