Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Antoine Moore Jr

Antoine Moore Jr

Rochester,NY

Summary

Dynamic Learning Ambassador at Amazon with a proven track record in adaptive learning and curriculum development. Enhanced employee training through innovative methods, fostering a collaborative environment. Skilled in customer engagement and persuasive selling, driving brand loyalty and retention. Committed to continuous improvement and effective communication, ensuring impactful learning experiences.

Overview

5
5
years of professional experience

Work History

Learning Ambassador

Amazon
11.2023 - Current
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
  • Promoted a positive learning environment by establishing clear expectations and fostering strong communication with associates
  • Enhanced learning experience of new employees by developing and delivering comprehensive training modules.

Crew Trainer

Mcdonalds
06.2023 - 12.2023

Brand Ambassador

Polo Ralph Lauren Factory Store
10.2022 - 06.2023
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.

Crew Trainer

Mcdonalds, PDI FOODS
03.2020 - 01.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.

Education

Business

SUNY Buffalo State
Buffalo, NY

Business

Eastridge Senior Highschool
Rochester, NY
06.2022

Skills

  • Adaptive learning
  • Peer mentoring
  • Learning styles
  • Collaborative learning
  • Study techniques
  • Problem-solving
  • Teamwork and collaboration
  • Customer engagement
  • Decision-making
  • Flexible schedule
  • Influential and persuasive
  • Branding
  • Persuasive selling
  • Social media expertise
  • Multitasking Abilities

Accomplishments

Honoral Avid Student throughout highschool (2018-2022)

Most Improved Player awarded in football (2018)

Track Sectionals Invitation (2019)

NLB 7v7 football tournament mvp (2019)

Eastridge 7v7 football championship (2021)

Timeline

Learning Ambassador

Amazon
11.2023 - Current

Crew Trainer

Mcdonalds
06.2023 - 12.2023

Brand Ambassador

Polo Ralph Lauren Factory Store
10.2022 - 06.2023

Crew Trainer

Mcdonalds, PDI FOODS
03.2020 - 01.2023

Business

SUNY Buffalo State

Business

Eastridge Senior Highschool

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