Hi, I’m
Antoine Westley
Orange,New Jersey
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
FedEx OfficeIselin, New Jersey
STORE CONSULTANT
12 2024 - 05 2026
Job overview
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
- Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
Premium Retail Services IncLinden, New Jersey
MARKET SALES MANAGER
08 2023 - 09 2024
Job overview
- Servicing across 3 State Territories to perform sales targets and selling the features and benefits to in-store staff and customers.
- Accomplishes marketing and sales staff tasks by recruiting, selecting, training, and coaching Retail Staff and internal Employees.
- Communicates job expectations by planning, monitoring, and reviewing job contributions.
- Merchandising Playstation Accessories and Products and ensuring that they are accurately priced.
Premium Retail Services IncLinden, New Jersey
CHROMEBOOK SALES SPECIALIST
07 2019 - 08 2023
Job overview
- Achieved sales targets for Chromebook products by effectively demonstrating and selling the features and benefits to in-store staff and customers.
- Maintain visually appealing and informative product displays to enhance the shopping experience.
- Track and analyze sales data to identify trends and opportunities for improvement.
MicrosoftFreehold, New Jersey
PRODUCT ADVISOR
10 2012 - 01 2015
Job overview
- Adhere Present solutions by offering sales support based upon each customer as unique needs.
- Track the Transaction Before & After sales.
- Contributed to the continuous improvement of internal processes, procedures, and product offerings by providing valuable feedback and suggestions based on client interactions.
- Resolved customer issues and concerns through prompt, professional communication, leading to improved client retention rates.
Best BuyEast Hanover, New Jersey
COMPUTER/ TABLET SPECIALIST
08 2008 - 10 2012
Job overview
- Support the department and team members in completing sales and customer retention goals established by the department store.
- Assist department supervisor in providing targeted training and product knowledge to new and current employees.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Followed all company policies and procedures to deliver quality work.
Education
Bloomfield High SchoolBloomfield, NJ
High School Diploma from Criminal Justice
06.2008
University Overview
Skills
- Sales prospecting
- Closing processes
- Revenue growth
- Customer service
- Relationship building
- Complaint resolution
- Product demonstrations
- Product understanding
- Analysis & Evaluation
Timeline
Bloomfield High School
High School Diploma from Criminal Justice
06/2008
COMPUTER/ TABLET SPECIALIST
Best Buy
08 2008 - 10 2012
PRODUCT ADVISOR
Microsoft
10 2012 - 01 2015
CHROMEBOOK SALES SPECIALIST
Premium Retail Services Inc
07 2019 - 08 2023
MARKET SALES MANAGER
Premium Retail Services Inc
08 2023 - 09 2024
STORE CONSULTANT
FedEx Office
12 2024 - 05 2026