Results-driven Sales and Customer Relations Professional with expertise in effective communication and negotiation. Committed to delivering exceptional support and achieving production targets. Developed solutions that enhance customer loyalty and retention while driving revenue growth. Experienced in training and mentoring new associates to elevate team performance.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Gerald Auto
North Aurora, Illinois
08.2026 - Current
Assessed potential customers' needs to effectively match them with suitable Gerald Auto inventory.
Presented Gerald Auto vehicles to customers, highlighting key features and options to facilitate informed purchasing decisions.
Scheduled and conducted test drives, enhancing customer experience and engagement with vehicles.
Terminal Coordinator
Citgo Petroleum
Arlington Heights, Illinois
03.2023 - 08.2023
Communicated with drivers, carriers, and terminal staff on loading instructions.
Reviewed safety procedures and supported compliance with Citgo Petroleum terminal standards.
Monitored terminal inventory records and verified product availability for dispatch.
Maintained accurate records for all incoming and outgoing shipments in accordance with company policies.
Conducted quality control inspections on incoming and outgoing goods to verify product integrity prior to shipment.
Assisted in the coordination of terminal operations, including loading and unloading of cargo and equipment.
Ensured compliance with all federal, state, and local laws and regulations related to terminal operations.
Promoted safe working conditions by monitoring safety procedures and equipment.
Completed or assisted with difficult or skilled tasks
Chemical Operator
DuPont
Wilmington, IL
03.2022 - 03.2023
Followed DuPont safety procedures, PPE rules, and lockout tagout standards.
Monitored gauges, controls, and process readings during plant operations.
Adjusted valves, pumps, and mixers to maintain steady chemical flow.
Inspected equipment for leaks, defects, and abnormal operating conditions.
Communicated with team members to coordinate shift handoffs and task changes.
Operated various pumps, valves and other related equipment in a safe manner.
Followed standard operating procedures for all tasks performed within the plant environment.
Maintained accurate records of production, process parameters and laboratory results.
Complied with OSHA safety guidelines while handling hazardous material.
Inspected and monitored processes to ensure compliance with safety regulations.
Participated in training sessions designed to improve understanding of complex chemical processes.
Responded quickly to emergency situations involving hazardous materials or equipment malfunctions.
Troubleshot problems occurring in the manufacturing process by performing corrective action when necessary.
Refinery Laborer
TCI Construction
Joliet, IL
08.2021 - 03.2022
Inspected materials for damage before storage or delivery.
Inspected materials for any damages or defects upon receipt.
Utilized forklift to move inventory items.
Loaded completed orders on pallets according to delivery numbers.
Organized stock in designated bins, racks, and staging areas.
Palletized boxes to increase movement and shipment efficiency.
Protected company inventory by maintaining and organizing storage areas.
Assisted with physical inventories as needed by counting parts accurately and quickly.
Tracked shipment information using computerized systems such as SAP or Oracle software.