Antoine Whitfield
Henderson,NV
Summary
Seasoned Security Officer equipped with excellent communication skills. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Insurance agent representative
CSAA Insurance Group
Las Vegas, Nevada
07.2023 - 11.2025
- Consulted with clients to assess insurance needs and recommend appropriate coverage.
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Processed policy applications and ensured compliance with regulatory requirements.
- Educated clients on insurance products, explaining terms and conditions clearly.
- Collaborated with underwriters to evaluate risk factors and determine premiums.
- Provided timely responses to client inquiries, addressing concerns effectively.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Security Officer
Switch
Las Vegas, NV
09.2019 - 04.2023
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises by monitoring video surveillance for any trespassers and criminal activity.
- Secured personnel and premises by inspecting buildings, cage spaces and patrolling Switch property.
- Verified photo IDs and access request to allow guests and passage.
- Completed incident reports to record any incidents that may have occurred on Switch property.
Detective
San Miguel County Sheriffs Office
Las Vegas, NM
06.2016 - 09.2019
- Produced and submitted accurate and detailed reports to complete files and support criminal cases.
- Conducted investigations of suspects and interviewed witnesses to obtain statements.
- Managed investigations and prepared criminal cases for court.
- Interviewed suspects, informants and witnesses to gain clearer picture of criminal acts and collect statements.
- Spoke with witnesses, collected descriptions and located persons of interest.
- Served warrants for individuals and property searches.
Car Salesperson
Chapman Dodge Chrysler Jeep RAM
Las Vegas, NV
12.2018 - 05.2019
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Maintained customer satisfaction by providing prompt, reliable service.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Provided follow-up customer service after a car sale was completed.
Police Officer
Las Vegas City Police Department
Las Vegas, NM
08.2009 - 06.2016
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Issued traffic tickets and wrote incident reports.
- Responded promptly to activated alarms for fires and burglaries.
Education
High School Diploma -
West Las Vegas High School
Las Vegas, NM05.2004
Some College (No Degree) -
New Mexico Highlands University
Las Vegas, NMSkills
- Interior and Exterior Patrol
- CCTV Surveillance
- First Aid and CPR skills
- Crime Prevention Methods
- Investigative Skills
- Criminal Law Knowledge
- Team Player
- De-escalation Techniques
- Customer Service
- Sales
Certification
Has Life and health insurance License
Has Property and casualty and Personal Lines license
has concealed carry license
Timeline
Insurance agent representative
CSAA Insurance Group
07.2023 - 11.2025
Security Officer
Switch
09.2019 - 04.2023
Car Salesperson
Chapman Dodge Chrysler Jeep RAM
12.2018 - 05.2019
Detective
San Miguel County Sheriffs Office
06.2016 - 09.2019
Police Officer
Las Vegas City Police Department
08.2009 - 06.2016
High School Diploma -
West Las Vegas High School
Some College (No Degree) -
New Mexico Highlands University