Antoine Greeley
L
Thomson,GA
Summary
Having contributed to the efficiency and mission success of the U.S. Army, I am now seeking the opportunity to join an organization such as yours as a SIGINT Analyst. With 5 years of experience producing prescient technical support and performing advanced Signals/Mission Development functions as Signals Intelligence Analyst along with being an innovative leader and manager. I have also had experience with long and short-term analysis and development, I feel confident in my abilities to generate superior results for your team.
Now I have transitioned to learn Health Information Management, and have helped run a HOST home since 2016. Now I look to completely embed myself in this field and begin me experience hopefully with you!
Overview
11
11
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Business Co-Owner
HG Unlimited
05.2016 - Current
- A Family Host Home is a residential program model providing individuals with intellectual and developmental disabilities a stable home environment
- The program is designed to allow individuals to live with a family or individual(s) in their desired environment
- Family Host Home Providers provide supervision and training to the individual(s) supported in their private home
- Individuals’ supported in a Host Home setting have various needs, such as assistance with mobility, personal care, etc.… -Cared for 2 individuals at the Heinold Host Home, with disabilities ranging from Autism to dual-diagnosis of Mentally Handicapped and Schizophrenic.
Customer Care Service Representative
Kelly Services
11.2019 - 06.2020
- Answered calls for Apple on all iOS devices as well as iPods, Apple Watch, Beats, Airpods, and Mac related issues and service requests
- Quickly analyzed and delegated the path needed to best resolve each customer's concerns
- Provided quick and timely responses and friendly service for all of Apple's important customers and extended family.
Customer Care Service Representative
Urban Outfitters
06.2015 - 11.2015
- Answer inbound calls for Urban Outfitters, Anthropologie, Without Walls, BHLDN, Free People, and Terrain
- Provide quick support for all of these customers in regard to locating their orders, finding their delivery, and correcting any errors
- Maintain constant knowledge of the merchandise available and the revolving sales, while being able to differentiate between the different companies’ policies
- Contracted with ALTRUS
Business Customer Technical Representative
WoW! Cable Company
03.2014 - 01.2015
- Work on business customers’ technical and billing information and errors, -Provide live and courteous support for customers, troubleshoot and repair customers’ internet, cable, and phone issues along with correcting any billing issues.
Location Operator
NSA Georgia Assured Pursuit certified Aerial Precision Geo
12.2012 - 10.2013
- Conducted technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations -Operated Remote Active Aerial Precision Geo-location system in support of conventional and Special Forces in OEF -Utilized various intelligence databases to better enable successful prosecution of theater-wide high-value targets -In support the units provided POL target-able locations dependent on the target and location in respect to the units’ threat levels for the target.
Education
High School Diploma -
Whiteford High School
Ottawa, MI 09.1994 - 05.2006
Cellular Biology
Augusta State University
Augusta, GA 01.2016 - 12.2018
Health Informatiopn Technology
DeVry University
07.2022 - Current
Skills
TECHNICAL SKILLSundefined
Certification
Signals Intelligence Analyst - Goodfellow AFB (January 2007-Jul 2007), Profit Analyst Course (PAC) - Fort Huachuca (August 2007-September 2007), GISA 2000 - Fort Hood (January 2010-February 2010), STG training - (February 2010-March 2010), APG Certified - (January 2012), CPR Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Health Informatiopn Technology
DeVry University
07.2022 - Current
Customer Care Service Representative
Kelly Services
11.2019 - 06.2020
Business Co-Owner
HG Unlimited
05.2016 - Current
Cellular Biology
Augusta State University
01.2016 - 12.2018
Customer Care Service Representative
Urban Outfitters
06.2015 - 11.2015
Business Customer Technical Representative
WoW! Cable Company
03.2014 - 01.2015
Location Operator
NSA Georgia Assured Pursuit certified Aerial Precision Geo
12.2012 - 10.2013
High School Diploma -
Whiteford High School
09.1994 - 05.2006
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