Antoinette Brown
Metairie,LA
Summary
Friendly Customer Service/ Cashier with 13+ years of experience working in retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person that is committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment.
Overview
15
15
years of professional experience
Work History
Patient Services Representative
Savista
Metairie, LA
08.2021 - Current
- Followed document protocols to safeguard confidentiality of patient records.
- Accessed patient information through various software appellations, maintaining strict confidentiality to remain compliant wit HIPAA regulations.
- Coordinates with patients and healthcare processionals to meet patient needs.
- Oversee patient regulations by collecting information, verifying benefits and submitting paperwork.
- Coordinates insurance authorizations, collects co-payments and resolve discrepancies.
Customer Service/Cashier
Walmart
Metairie, Louisiana
05.2007 - 08.2021
- Operated cash register to record all transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Education
Certificate of Technical Studies - Medical Registration Specialist
Delgado Community College
New Orleans, LA 05.2020 - 05.2020
High School Diploma -
Bonnabel High School
Kenner, LaSkills
Customer assistance
Cash register operation
Customer Service And Engagement
Patient greeting
Insurance verifying
Payment collection
Confidentiality
Analytical thinking
Data collection
Timeline
Patient Services Representative
Savista
08.2021 - Current
Certificate of Technical Studies - Medical Registration Specialist
Delgado Community College
05.2020 - 05.2020
Customer Service/Cashier
Walmart
05.2007 - 08.2021
High School Diploma -
Bonnabel High School