Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoinette Brown

Detroit,Michigan

Summary

Dedicated professional with a proven track record at Highgate Hotels, excelling in time management and guest relations. Skilled in maintaining cleanliness with meticulous attention to detail, enhancing customer satisfaction. Demonstrated ability to solve problems efficiently, contributing to a positive guest experience in various environments.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

Mastronardi Produce
Lavonia, MI
05.2024 - 12.2024
  • Packaging Varieties vegetables

Environmental Technician

Detroit GSD
Detroit, MI
05.2023 - 03.2024
  • Transporting around the city with a team cleaning and maintaining the parks

Production Worker

Sodecia
Center Line, Michigan
08.2022 - 01.2024
  • Light Welding
  • Packing car parts
  • Light assembly

Park Ambassador

City of Detroit
Detroit, Michigan
05.2023 - 10.2023
  • Greeting visitors, monitoring and ensuring park safety
  • Resolving conflict, reporting park violations to the security team
  • Survey park visitors through an online portal, analyzing their opinions and satisfaction with park amenities, safety, and cleanliness
  • Providing information and answering questions for park visitors

Housekeeper

Highgate Hotels
01.2024 - 05.2023
  • Maintain cleanliness of multiple rooms that includes making beds, vacuuming, dusting, disinfecting bathrooms, removing trash and assisting guest with any problems as needed

Office Cleaner

The Professional Group
Detroit, MI
02.2022 - 08.2022
  • Office cleaning, vacuuming, changing trash, disinfecting, dusting, cleaning glass doors

Cleaner

Little Caesars Arena
Detroit, MI
01.2020 - 01.2022
  • Working with a team to clean bleachers, restrooms, locker rooms, concession stands

Team Member

SAFE Management
Detroit, MI
08.2016 - 12.2019
  • Greeted guests as they arrived at the front gate and throughout the facility, monitored guests for safety precautions and immediately addressed suspicious behavior, solved complex problems with ticket issues or problems that arose with guests
  • Seasonal

Cleaner

Corvias
Detroit, MI
10.2018 - 09.2019
  • Clean and maintain main public spaces and multiple individual living units on a daily basis

Education

Associate Degree - General Studies

Wayne County Community District
07-2018

Skills

  • Time management
  • Attention to detail
  • Problem solving
  • Customer service
  • Guest Relations
  • Residential Cleaning

Timeline

Warehouse Worker

Mastronardi Produce
05.2024 - 12.2024

Housekeeper

Highgate Hotels
01.2024 - 05.2023

Environmental Technician

Detroit GSD
05.2023 - 03.2024

Park Ambassador

City of Detroit
05.2023 - 10.2023

Production Worker

Sodecia
08.2022 - 01.2024

Office Cleaner

The Professional Group
02.2022 - 08.2022

Cleaner

Little Caesars Arena
01.2020 - 01.2022

Cleaner

Corvias
10.2018 - 09.2019

Team Member

SAFE Management
08.2016 - 12.2019

Associate Degree - General Studies

Wayne County Community District
Antoinette Brown