Antoinette Burr
Tacoma,WA
Summary
Diligent Housekeeping Position with solid background in maintaining high standards of cleanliness and organization. Proven ability to contribute effectively to team efforts while ensuring guest satisfaction through attention to detail. Demonstrated strong work ethic and reliability in performing daily tasks efficiently.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Courtyard by Marriott
08.2024 - 09.2025
- Maintained cleanliness and organization of assigned guest rooms and common areas.
- Utilized cleaning equipment and chemicals following safety protocols to ensure a safe environment.
- Exchanged linens and towels, ensuring proper inventory management for guest supplies.
- Reported maintenance issues promptly to ensure guest satisfaction and facility upkeep.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Cashier/Merchandise Stocker
Uncle Robert's Market
04.2024 - 06.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
- Handled cash, credit, and digital payments while ensuring compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Housekeeper
Hotel Thea
06.2023 - 04.2024
- Ensured cleanliness and organization of guest rooms and common areas, adhering to hotel standards.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
Cashier/Fry-Cook
Chevron
12.2019 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced totals at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to enhance store operations and customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Read food order slips or received verbal instructions to properly prepare and cook food.
- Supported the overall efficiency of the kitchen by assisting other cooks when needed during busy periods.
- Streamlined communication between fry station and other kitchen areas, improving order accuracy.
- Ensured consistent food quality by adhering to recipe specifications and presentation standards.
- Maintained high standards of cleanliness, ensuring sanitary cooking environment.
Dishwasher/prep-cook
Thunder Bird Trading Post
07.2016 - 08.2020
- Operated commercial dishwashing equipment to maintain cleanliness and efficiency in kitchen operations.
- Monitored cleanliness standards throughout the kitchen to ensure high-quality service delivery.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Crew Trainer/Crew Member
McDonald's
06.2013 - 05.2019
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with safety regulations and food handling procedures across shifts.
- Monitored team performance, providing feedback to enhance efficiency and service quality.
- Developed training materials and resources to support ongoing staff development initiatives.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Certificate - Fundamentals Of Caregiving
Green River Community College
Auburn, WA04-2006
Certificate - Community Corrections Officer 2
South Seattle Community College
Seattle, WA01-2005
GED -
Sharples High School
Seattle, WA06-1993
Skills
- Client interaction
- Bathroom sanitation
- Customer engagement
- Floor cleaning
- Guest relations
- Chemical handling
- Sanitization procedures
- Organizational skills
Certification
- CPR certification Training
- First Aid Training
- Food Handlers Training
Timeline
Housekeeping Room Attendant
Courtyard by Marriott
08.2024 - 09.2025
Cashier/Merchandise Stocker
Uncle Robert's Market
04.2024 - 06.2024
Housekeeper
Hotel Thea
06.2023 - 04.2024
Cashier/Fry-Cook
Chevron
12.2019 - 02.2022
Dishwasher/prep-cook
Thunder Bird Trading Post
07.2016 - 08.2020
Crew Trainer/Crew Member
McDonald's
06.2013 - 05.2019
Certificate - Fundamentals Of Caregiving
Green River Community College
Certificate - Community Corrections Officer 2
South Seattle Community College
GED -
Sharples High School
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