Antoinette Ferguson
Birmingham,AL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Birmingham, AL
04.2024 - 08.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Communicated directly with doctors offices via telephone, fax and email.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Certified Medical Assistant
Gastro Health
Trussville, AL
01.2023 - 04.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Sanitized, restocked, and organized exam rooms and medical equipment
- Called and faxed pharmacies to submit prescriptions and refills
- Directed patients to examining rooms and coordinated transportation assistance as necessary
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Verified patient insurance coverage and collected required co-payments
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Certified Medical Assistant
UAB Medicine
Birmingham, AL
10.2020 - 09.2022
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience
- Collected and documented patient medical information such as blood pressure and weight
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes
- Documented vital signs and health history for patients in clinic and hospital environments
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs
- Directed patients to examining rooms and coordinated transportation assistance as necessary
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Completed EKGs and other tests based on patient presentation in office
Certified Nursing Assistant
Fair Haven
Birmingham, AL
04.2018 - 04.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
- Assisted patients with daily living activities for enhanced comfort and wellbeing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs
- Assisted nurses with wound care procedures ensuring proper healing processes took place
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
Education
Medical Assisting -
Jefferson State Community College
Birmingham, AL10.2022
Advanced Study -
Ramsay High School
Birmingham, AL05.2015
Skills
Medical Terminology
Patient Scheduling
Patient documentation
Direct Patient Care
CPR
Profile
https://bold.pro/my/antoinette%2Dferguson%2D240325214719/138r
Timeline
Certified Pharmacy Technician
Walmart
04.2024 - 08.2024
Certified Medical Assistant
Gastro Health
01.2023 - 04.2023
Certified Medical Assistant
UAB Medicine
10.2020 - 09.2022
Certified Nursing Assistant
Fair Haven
04.2018 - 04.2020
Medical Assisting -
Jefferson State Community College
Advanced Study -
Ramsay High School