Antoinette Myles
Kenner,LA
Summary
Dynamic customer service professional with a proven track record at The Home Depot Inc, excelling in active listening and critical thinking. Enhanced customer satisfaction through effective complaint resolution and streamlined processes, while maintaining accurate inventory records. Skilled in data entry, consistently delivering results that improve operational efficiency and team performance.
Overview
8
8
years of professional experience
Work History
Cashier/Digital
Walmart
Kenner, LA
07.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy in daily cash handling.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to maintain a clean and organized checkout area.
Customer Service Representative
The Home Depot Inc
08.2023 - 05.2026
- Assisted customers with product inquiries and order status to enhance satisfaction.
- Resolved customer complaints effectively, ensuring a positive shopping experience.
- Maintained accurate inventory records, supporting stock management processes.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
Warehouse Worker
Wholesale Liquor
Metairie, LA
12.2020 - 06.2022
- Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse
- Loaded, unloaded, and moved material to and from storage and production areas.
Dispatcher
Gary’s Towing
Kenner, LA
04.2018 - 06.2020
- Coordinated towing requests efficiently to minimize response times and enhance customer satisfaction.
- Managed communication between drivers and clients, ensuring accurate information delivery for timely service.
- Utilized dispatch software to track vehicle locations, optimizing route assignments for effective operations.
- Assisted in training new dispatchers on operational procedures and system usage to improve team performance.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Education
High School Diploma -
Life of Christ Christian
New Orleans, LA05.2010
Skills
Customer service
Active listening
Critical thinking
Data entry
Timeline
Customer Service Representative
The Home Depot Inc
08.2023 - 05.2026
Cashier/Digital
Walmart
07.2022 - 05.2023
Warehouse Worker
Wholesale Liquor
12.2020 - 06.2022
Dispatcher
Gary’s Towing
04.2018 - 06.2020
High School Diploma -
Life of Christ Christian