Antoinette Peebles
St. Louis
Summary
Dynamic administrative professional with a proven track record in customer service, office management, and cross-functional collaboration. Committed to driving productivity through innovative solutions and continuous process improvements. Exceptional analytical and organizational skills foster effective teamwork and adaptability in fast-paced environments. Proficient in data management and workflow optimization, consistently meeting evolving demands while upholding high operational standards.
Overview
41
41
years of professional experience
Work History
Administration Secretary
Confluence Academies
Saint Louis, Missouri
02.2025 - 08.2026
- Coordinated event planning activities and supported substitute payroll processing.
- Coordinated transportation for students and field trips to support safe, timely travel.
- Support accurate attendance and grades record maintenance.
- Coordinated meeting calendars and timing during meeting planning and scheduling to support daily administrative operations for administrative staff.
- Managed end-to-end office supply inventory setup, tracking, and replenishment workflow using inventory management system.
- Collaborated with IT department to troubleshoot workplace technical issues, minimizing downtime for affected employees.
- Reviewed office supply inventory levels and coordinated vendor negotiations to secure improved pricing options and lower expenses.
- Welcomed incoming visitors and customers professionally to support positive customer service experiences through friendly, knowledgeable assistance.
- Managed daily upkeep of reception area appearance, maintaining clean, neat environment for visitor first impression.
- Responded to customer and parents inquiries through phone and email, confirming deliveries and providing timely updates.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Monitored office supply stock levels, maintained inventory records, and placed orders for office supply replenishment.
- Coordinated opening, sorting, and routing of incoming correspondence and deliveries to ensure staff could address business, parents and customer requirements quickly.
Property Manager
FRIENDLY VILLAGE SENIOR
Saint Louis, Missouri
08.2022 - 02.2025
- Implemented marketing and leasing programs to achieve maximum occupancy rates.
- Management of leasing and staff members.
- Coordinating with maintenance staff to ensure timely completion of work orders, apartment turns, and maintaining and improving overall property condition.
- Maintaining minimal delinquent rent through personal contact and follow up.
- Ensured precise documentation of transactions for compliance.
- Developed strategic business plans to enhance property appeal. for assigned properties that suit customers' needs
- Conducted inspections and coordinated maintenance tasks to meet property standards. to meet standards
- Developed productive relationships with tenants to improve community engagement. with tenants
- Design business plans for assigned properties that suit customers' needs
- Collect receivable accounts and handle operating expenses
- Maintaining accurate records.
Front Office Manager
WESTIN HOTEL
Saint Louis, Missouri
01.2019 - 08.2022
- Led the Front Office and night operations, managing all sections to maintain the highest service standards.
- Monitored Front Office employees to ensure guests received prompt, personalized recognition.
- Utilized advanced skills in various software systems to enhance operational efficiency. - GXP, Opera, Marsha, Lightspeed, & OnQ
- Monitoring the team performance with monthly, quarterly and yearly review highlighting key areas of improvement.
- P&L Critiques and lead monthly department and operations meetings to update all departments on CXEP operations.
- Combined attention to detail with organizational skills to analyze financial data and prepare daily financial reports in line with internal auditing standards and departmental policies.
- Assessed financial risk management functions, including the development of monthly/quarterly financial statements, financial forecasts, and budgets.
- Strengthened client relationships by identifying cost-saving opportunities and operational efficiency improvements in adding value to their businesses.
- Identified opportunities and areas for improvement, proposing solutions that helped the business meet goals and maintain timely and efficient work.
Medical Biller/Reimbursement/Patient Services
Mercy Clinics
Saint Louis, Missouri
04.2016 - 01.2020
- Supported open communication practices focused on respect and diversity to improve team collaboration.
- Coordinated medical billing and coding workflows through direct communication with insurance companies and patients to support accurate billing procedures.
- Timely, accurate medical record request processing supported through release of information workflow management and individual metric alignment. Improved processing efficiency and operational consistency through analysis of request data and chart retrieval patterns. Mercy Health core business objectives supported through detailed review and precise records handling.
- Protected patient rights through compliant record management and HIPAA adherence within facility requirements. Supported patient care standards and procedures that contributed to staff development and detail-oriented service.
- Managed patient registration and eligibility verification to support accurate appointment and procedure scheduling. Assisted with patient password resets in MyMercy to expand access to account services.
- Confirmed patient insurance coverage and managed pre-authorization number retrieval by coordinating with insurance companies to enable efficient patient check-in and reimbursement processing.
- Delivered patient intake support through structured telephone greeting, patient detail verification, and accurate collection of personal medical and insurance information.
- Processed and submitted insurance claims while ensuring regulatory compliance with established guidelines.
- Validated patient billing records for accuracy, identified inconsistencies, and addressed billing discrepancies promptly.
Petroleum, Transportation, Supply, and Finance
US ARMY/RESERVES
12.1985 - 12.1999
- Military professional with strong leadership capabilities. Experienced in diverse team Management and problem solving. Reliable, diligent and flexible with strong communication skills
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate - Business Accounting
Forest Park Community College
St LouisQuickBooks Certificate - Accounting and Finance
UMSL Training Center
St LouisSkills
- Patient care expertise
- Efficient data management
- Epic analysis
- Microsoft Dynamics expertise
- Reliable work performance
- QuickBooks proficiency
- MS Office expertise
- MS Outlook proficiency
- Strong attention to detail
- Data verification techniques
- Patient data management
- Client support
- Consistent work performance
Timeline
Administration Secretary
Confluence Academies
02.2025 - 08.2026
Property Manager
FRIENDLY VILLAGE SENIOR
08.2022 - 02.2025
Front Office Manager
WESTIN HOTEL
01.2019 - 08.2022
Medical Biller/Reimbursement/Patient Services
Mercy Clinics
04.2016 - 01.2020
Petroleum, Transportation, Supply, and Finance
US ARMY/RESERVES
12.1985 - 12.1999
QuickBooks Certificate - Accounting and Finance
UMSL Training Center
Associate - Business Accounting
Forest Park Community College