Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoinette Robinson

Buffalo,NY

Summary

Compassionate Direct Support Professional known for productivity and efficient task completion. Skilled in behavior management, personal care assistance, and developing individualized support plans. Excel in communication, empathy, and patience to enhance client satisfaction and well-being.

Skilled Bus Driver with experience in both transit and intercity routes. Known for maintaining safety standards, punctuality, and efficient route management. Possess strong communication skills, ability to handle diverse passengers needs, and adapt to navigation and time management. Contributed to increase rider satisfaction through proactive service and adherence to schedules.

Overview

8
8
years of professional experience

Work History

Transit Bus Operator

We Drive You
Getzville, NY
05.2024 - Current
  • Followed emergency procedures in case of accidents or other dangerous situations.
  • Made sure wheelchair lifts were functioning properly before each trip began.
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Maintained professional demeanor when dealing with difficult customers or situations.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Conducted pre-trip inspections of the bus to ensure it was safe for operation.
  • Kept an eye out for suspicious activity or unattended items on board the bus.

Direct Support Professional

The Arc Erie County New York
Buffalo, NY
06.2022 - Current
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Transit Bus Operator

First Transit
Getzville, NY
03.2016 - 05.2024
  • Managed time effectively by arriving at stops on schedule according to route times.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Utilized lifts and ramps to help handicapped passengers board shuttles.
  • Reported delays or accidents.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.

Emergency Medical Technician

Rural Metro Ambulance
Buffalo, NY
06.2006 - July2012
  • Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
  • Provided emotional support and comfort to patients while transporting them to their destination.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Assisted in providing medical care to patients with life-threatening conditions and injuries.
  • Monitored patient status during transport ensuring safety at all times.
  • Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
  • Documented patient assessment findings in accordance with established protocols.
  • Collaborated with other medical professionals to ensure quality of care for all patients.

Education

Certification -

Rural Metro Ambulance
Buffalo, NY
06-2006

Cosmetologist - Beautician

Continental School of Beauty Culture - Kenmore
Buffalo, NY
06-2000

High School Diploma -

South Park High School
Buffalo, NY
06-1989

Skills

  • Emergency Procedures
  • Defensive Driving
  • Route Navigation
  • Pickup and drop-off scheduling
  • ADL support
  • Appointment Scheduling
  • Behavioral Management
  • Client documentation
  • Progress Documentation
  • Knowledge of state regulations

Timeline

Transit Bus Operator

We Drive You
05.2024 - Current

Direct Support Professional

The Arc Erie County New York
06.2022 - Current

Transit Bus Operator

First Transit
03.2016 - 05.2024

Emergency Medical Technician

Rural Metro Ambulance
06.2006 - July2012

Certification -

Rural Metro Ambulance

Cosmetologist - Beautician

Continental School of Beauty Culture - Kenmore

High School Diploma -

South Park High School

Similar Profiles

CREATE PROFILE
Antoinette Robinson