Antoinette Stewart
Wayne,MI
Summary
- Several years of providing excellent work in a professional setting
- Several years of providing excellent customer service to a diverse public and phone etiquette, inquiries in call center environment
- Ten key strokes over 7,500 with 100% accuracy
- Demonstrated ability to set and achieve goals in an professional setting
- Knowledge and understanding of marketing techniques and strategies
- Proficient in Microsoft Suite (word, power point, excel, and data entry and utilization of the computer for shipping and medical terminology, patient care and business
- Strengths include ability to organize, prioritize work, meet deadlines, working in a team and individually
- Excellent competencies: Decision Quality, Organizing, Planning, Action-Oriented, and Customer Focused, Time Management
- Authorized to work in the US for any employer
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Clerk
Henry Ford Health
Novi, MI
03.2025 - Current
- Stock inventory in a timely manner
- Pick items take onto the floors
- Maintain storeroom inventory levels and removal of expired products
- Investigates and troubleshoots inventory issues/problems
- Maintains accurate tracking records for inventory. Ensure stock expiration is minimized
- Communicate with customers on a regular basis to ensure good service
Package Handler
FedEx
Romulus, MI
02.2022 - 01.2024
- Sorting of Packages
- Loading & Unloading
Receptionist/Housekeeper
Hyatt Place
Novi, MI
01.2021 - 02.2022
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated guest requests, enhancing overall customer satisfaction and experience.
- Utilized reservation systems to maintain accurate booking records and optimize room availability.
- Clean hotel rooms
Picker/Packer
Midway Dental Supply
Livonia, MI
08.2018 - 12.2020
- Meet certain quotas daily for orders
- Pack orders as they come down the conveyor line
- Pick orders
- Scan orders with RF Scanner
- Ship Merchandise via UPS and FedEx
- Utilize computer to do tasks
Warehouse Associate
S&K Staffing
Livonia, MI
07.2017 - 12.2019
- Assist with pulling product on the conveyor line
- Package product and ship to customers
- Meet daily quotas
- Utilize computer to do tasks
Call Center Agent
Spectrum
Livonia, MI
02.2015 - 07.2017
- Answer high volume of incoming calls
- Assist customers with their accounts
- Take payments and answer billing questions
- Set up new cable service for customers
Education
Associate of Science -
Wayne County Community College
Taylor, MI12-2019
High School Diploma -
Redford Union High School
Redford, MI06-2011
Skills
- Merchandising
- Customer service
- Production
- Materials handling
- Typing
- Chats
- Computer literacy
- Order picker
- Clerical experience
- Stocking
- Medical office experience
- Windows
- 10 Key Data Entry
- Call Center
- RF Scanner
- Data Entry
- Office Clerk
- Filing
- Word processing
- Phone etiquette
- Microsoft Word
- Warehouse
- Manufacturing
- Administrative experience
Certification
- Driver's License
- Passenger Endorsement
Timeline
Inventory Clerk
Henry Ford Health
03.2025 - Current
Package Handler
FedEx
02.2022 - 01.2024
Receptionist/Housekeeper
Hyatt Place
01.2021 - 02.2022
Picker/Packer
Midway Dental Supply
08.2018 - 12.2020
Warehouse Associate
S&K Staffing
07.2017 - 12.2019
Call Center Agent
Spectrum
02.2015 - 07.2017
Associate of Science -
Wayne County Community College
High School Diploma -
Redford Union High School