Antoinette Wells-Lewis
Bladenboro,NC
Summary
Detail-oriented professional with over four years in the insurance industry, specializing in claims management and reimbursement processes. Proven ability to communicate effectively with stakeholders while ensuring timely and accurate processing of payments.
Overview
9
9
years of professional experience
Work History
CBO Insurance Payment Analyst
MedSrv
Remotely
01.2026 - Current
- Making necessary corrections to claim balance control, undistributed and distributed payments to correct CPT.
- Move payments to correct guarantor and invoice, credit balance transfers, recoup-recoveries, move payments from voided invoice to corrected/rekeyed invoices.
- Maintain a minimum productivity of 5 claims an hour/40 account worked per day.
- Review accounts that require research, correction, or explanation regarding the payment posting.
- Works assigned work queue daily.
Worker's Compensation Specialist
Elevate
Remotely
01.2021 - 12.2025
- Maintain a queue of Worker's Compensation accounts a assigned by management.
- Contact employers and worker's comp. insurance carrier to verified work injury claim.
- Review and manage patient accounts to ensure that proper documentation, payments, and necessary letters of authorization are entered correctly.
- Submit hospital and physician bills to insurance companies for payment.
Reimbursement Specialist
Sarnova Inc.
Remotely
03.2017 - 12.2021
- Verified credit on accounts by matching up information from the EOB.
- Set up overpayments for refund or recoup by the insurance company.
- Noted in each account with updated notes to confirm account has been worked.
- Processed and submitted reimbursement claims efficiently to ensure timely approvals.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
Education
Associate of Science - Medical Office And Billing Specialist
Ultimate Medical Academy
Clearwater, FL08-2014
Skills
- Electronic payments
- Microsoft Excel
- Cash management
- Transaction monitoring
Timeline
CBO Insurance Payment Analyst
MedSrv
01.2026 - Current
Worker's Compensation Specialist
Elevate
01.2021 - 12.2025
Reimbursement Specialist
Sarnova Inc.
03.2017 - 12.2021
Associate of Science - Medical Office And Billing Specialist
Ultimate Medical Academy