Summary
Overview
Work History
Education
Skills
Education And Certifications
Certification
References
Timeline
Generic

Antionette M. Gibson

Charlotte

Summary

Dynamic and results-driven professional with extensive experience in administrative support, emergency communications, and security management. Known for strong leadership abilities, exceptional organizational skills, and proficiency in maintaining operational efficiency. Proven track record of problem-solving, effective communication, and discretion in high-pressure environments. Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Coordinator

Convergint
Cornelius
02.2025 - Current
  • Coordinated daily schedules and dispatched technicians based on availability and project priority.
  • Served as a liaison between customers, field staff, and internal teams to ensure clear communication and timely updates.
  • Supported project managers in tracking milestones, ensuring projects stayed on schedule and within scope.

Emergency Services - Security Dispatcher

Atrium Health
Charlotte
01.2023 - Current
  • Ensure seamless communication and prompt dispatch of security personnel during emergencies.
  • Prioritize and document emergency calls, adhering to hospital policies and protocols.
  • Maintain an efficient flow of information via radio and telephone systems.

Security Contract Manager

East Coast Protective Service
Charlotte
01.2023 - Current
  • Develop and implement security policies and procedures.
  • Recruit, hire, and train security personnel while managing schedules.
  • Conduct security inspections, investigate breaches, and deliver comprehensive reports.
  • Present security improvement plans to executives and manage departmental budgets.

Billing & Insurance Specialist

Scotland County Health Department
Laurinburg
01.2020 - 01.2023
  • Designed and maintained a database for Medicare, Medicaid, and managed care schedules.
  • Accurately coded claims and addressed rejections for reprocessing.
  • Collected, indexed, and preserved vital records.

Deputy Clerk

Mecklenburg County Courts
Charlotte
01.2015 - 01.2019
  • Managed documentation and records for court cases, including criminal, civil, and juvenile matters.
  • Assisted at transaction counters, prepared court orders, and recorded proceedings.
  • Liaised with attorneys, social services, and public safety departments to provide sensitive case information.

911 Emergency Telecommunicator

Scotland County Sheriff's Office
Laurinburg
01.2010 - 01.2015
  • Dispatched and coordinated law enforcement, fire, and emergency medical services.
  • Maintained critical systems including NC AWARE, NC DCI, and NCIC.
  • Provided essential information to officers and monitored alarm systems.

Education

Bachelor of Science - Family And Consumer Services

North Carolina Central University
Durham, NC
12-2011

Skills

  • Leadership & Coaching
  • Project management
  • Scheduling coordination
  • Policy development
  • Training and development
  • Contract development
  • Communication Skills
  • Administrative Expertise
  • Technology Proficiency
  • Security Management

Education And Certifications

  • NC Notary Public
  • Registered NC Nursing Assistant I & II
  • Emergency Dispatch Certification

Certification

  • NC Notary
  • NC CNA 1 & 2

References

References available upon request.

Timeline

Project Coordinator

Convergint
02.2025 - Current

Emergency Services - Security Dispatcher

Atrium Health
01.2023 - Current

Security Contract Manager

East Coast Protective Service
01.2023 - Current

Billing & Insurance Specialist

Scotland County Health Department
01.2020 - 01.2023

Deputy Clerk

Mecklenburg County Courts
01.2015 - 01.2019

911 Emergency Telecommunicator

Scotland County Sheriff's Office
01.2010 - 01.2015

Bachelor of Science - Family And Consumer Services

North Carolina Central University

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