Antoinette M Paulette

• SCollected blood samples using venipuncture and capillary techniques to ensure patient comfort and safety.
• Maintained accurate records of patient information and test results in electronic health record systems.
• Adhered to safety protocols and infection control measures to uphold high standards of laboratory practice.
• Assisted in training new staff on phlebotomy procedures and equipment usage to promote operational efficiency.
• Implemented best practices for sample handling and transport, enhancing laboratory workflow consistency.
• Collaborated with healthcare team members to streamline specimen collection processes and improve patient experience.
• Monitored inventory levels of supplies, ensuring availability for uninterrupted phlebotomy services.
• Provided exceptional customer service by addressing patient inquiries and concerns with professionalism and empathy.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
• Participated in continuing education programs to stay up to date on new technologies and procedures.

• Collected blood samples using proper techniques to ensure patient safety and comfort.
• Prepared specimens for laboratory analysis, adhering to quality control standards.
• Maintained accurate records of patient information and sample collection procedures.
• Assisted in training new staff on phlebotomy techniques and safety protocols.
• Communicated effectively with patients to explain procedures and alleviate concerns.
• Implemented improvements in workflow processes to enhance efficiency in sample collection.

Collecting blood samples in a timely manner. Ordering labs into computer and transporting specime to different departments. Working in outpatient setting drawing labs for doctors. Ordering and registering pt in a health care system also sending specimens to the lab in a timely manner.