Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Freight Invoice Processor
Odyssey CTS
10.2014 - Current
Provide the highest level of customer service daily to ensure that audit/freight payment tasks to process customer adjustments
Research audit disputes on customer past due payment request
Review customer account information to determine current issues and potential solutions.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Reviewed invoices for accuracy and completeness prior to issuing payments.
Investigated and resolved invoicing discrepancies to maintain good vendor relations.
Data Entry Specialist
Coach Distribution Center
09.2012 - 06.2013
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Completed over 800 returns on a monthly average
Accurately generated return audit reports to validate that all monthly returns that were damaged, lost, and missed ordered items were replaced
Handled and processed all online Coach orders related to product purchases and delivery status of customers.
Benefits Assistant Coordinator
Ceva Logistics
05.2007 - 03.2012
Assisted with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short-and long-term disability, and 401k plan
Conducted presentations and meetings to explain benefits to employees during open enrollment
Handled internal and external calls from employees and healthcare providers.
Maintained employee records.
Managed filing systems for electronic and hard copy documents to keep organized records.
Worked with supervisor to assess needs and determine best courses of action.