Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoinnette “Toni” McGaughey

McKinleyville,CA

Summary

Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Weigh Master - Cashier

Humboldt Sanitation
04.2013 - Current
  • .
  • Mentored new team members on PCsystem operation, customer service strategies, and logging paperwork.
  • Weigh all in coming and outgoing customers waste.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed both cash and card purchases and returns.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Assisted customers by answering questions and fulfilling requests.
  • Facilitated and logged store opening, closing, and shift changes.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Mentored new team members on sales software system operation.
  • Educated employees on register use, merchandising, and customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Received and processed customer payments.

Rental Associate

McKinleyville Ace Home
08.2011 - 03.2013
  • Drafted and reviewed rental agreements to lay out terms and conditions of rental equipment.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Arranged for cleaning and upkeep to keep rental equipment presentable for next rental.
  • Maintained a casher drawer, processing all transactions.

Education

Diploma -

Arcata High School
Arcata, CA
06.1989

Skills

  • Customer Relations
  • Employee Motivation
  • Store Opening and Closing
  • Cash Handling
  • Customer Service
  • Verbal Communication
  • Cashier Training
  • Policy Enforcement
  • Job Training
  • POS Systems
  • Register Balancing
  • Cash Register Operations
  • Multi-Tasking Skill
  • Customer Transactions
  • Till Counting
  • Trash Removal
  • Coin and Currency Counting

Timeline

Weigh Master - Cashier

Humboldt Sanitation
04.2013 - Current

Rental Associate

McKinleyville Ace Home
08.2011 - 03.2013

Diploma -

Arcata High School
Antoinnette “Toni” McGaughey