Ashley Watson
Southeast Alabama Waste Disposal
Newton,AL
Work Preference
Work Type
Full Time
Location Preference
On-Site
Location:
Newton, AL, USDothan, ALOzark, ALEnterprise, ALTroy, AL
Open to relocation:
Yes
Minimum Desired Compensation
$16/hr
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week
1
Language
1
Certification
21
years of professional experience
In all aspects of life I exhibit good leadership abilities. I am able to listen and understand my workers and help improve on things in the workplace. Every job I have held in my working career has been a managerial position.
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Weigh Master/Dispatcher
6 Years- Weighed garbage trucks, answered phones, posted payments, and dispatched drivers to various locations.
- Coordinated daily routing schedules to optimize waste collection efficiency.
- Monitored real-time dispatch operations to ensure timely service delivery.
- Communicated effectively with drivers to resolve route issues and delays.
- Directed dispatching, routing, and tracking of 3 fleet vehicles.
General Manager
3 Years 8 Months- Obtained serve safe certification to ensure food safety standards were met. I manage the whole store, do paperwork, deal with money such as deposits, counting down registers, hire new employees, making sure everyone is doing their job. Conducted weekly inventory counts to maintain stock accuracy and support efficient operations.
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Managed inventory levels, optimizing stock control processes to reduce waste and increase profitability.
- Developed and implemented strategic initiatives to enhance customer satisfaction and loyalty.
- Trained and mentored staff, fostering a culture of teamwork and continuous improvement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
Shift Manager
5 Years 6 Months- Supervised daily operations to ensure adherence to service standards and quality control.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Coordinated shift schedules to ensure adequate staffing during peak hours for efficient service.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Conducted performance evaluations to support employee development and identify training needs.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Successfully drove new product lines to increase annual profits by 10%.
- Trained and mentored staff on best practices for customer service and food preparation.
Cashier/Customer Service
2 Years 1 Month- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted in training new cashiers on company policies and operational procedures.
- Managed cash register operations, ensuring accurate cash handling throughout shifts.
- Collaborated with team members to streamline service during peak hours, improving workflow efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Assistant Manager
1 Year 8 Months- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Mentored junior staff, fostering skill development and improving overall team performance.
- Coordinated scheduling for staff shifts, ensuring optimal coverage during peak operational hours.
- Developed standard operating procedures to improve workflow efficiency across departments.
- Collaborated with vendors to negotiate favorable terms, enhancing supplier relationships and cost-effectiveness.
- Led team meetings focused on performance metrics, driving accountability and continuous improvement initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
High school or equivalent - Genreal
Skills
Customer Service
Route adjustment
Route navigating
procedure esurience
Dispatch coordination
Schedule management
Route planning
Management
Customer relations
Microsoft Excel
Customer service
Call handling
Call Prioritization
Data entry
Record keeping
Microsoft Excel
Microsoft Office
Microsoft Word
Word
QuickBooks (2 years)
POS
Cash Handling
Inventory Management
Inventory
Management
Management experience
Assistant Manager Experience
Operations
Store management
Shift Management
Sales
Profit & Loss
Payroll
Labor Cost Analysis
Food Safety
Training
Team Building
Team collaboration
Scheduling
Task prioritization
Time management
Attention to detail
Problem-solving
Customer relations
Active listening
Leadership
Verbal and written communication
Verbal communication
Updating logs
Customer relations
Paperwork processing
Windows
Record keeping
[Software] proficiency
Call handling
Driver Liaison
Microsoft Office
Team collaboration
Route adjustment
Dispatch recordkeeping
Paperwork processing
Task prioritization
Verbal communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
ServSafe, December 2018 to Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Timeline
Weigh Master/Dispatcher
Southeast Alabama Waste Disposal
09.2020 - CurrentRead More
General Manager
Zaxbys
01.2017 - 09.2020Read More
Shift Manager
Bojangles' Restaurants, Inc
02.2009 - 08.2014Read More
Cashier/Customer Service
Zaxby's
01.2007 - 02.2009Read More
Assistant Manager
Video Warehouse
06.2005 - 02.2007Read More
Rehobeth High School
High school or equivalent from Genreal
Read More