Anton Green Jr
Lakeland
Summary
Dynamic Shift Manager with extensive experience at Walgreens Boots Alliance, excelling in employee training and customer service. Proven track record in optimizing inventory control and enhancing team performance through effective delegation and mentoring. Strong decision-making skills and a commitment to safety compliance drive operational success and foster a positive work environment.
Overview
5
5
years of professional experience
Work History
Shift Manager
Walgreens Boots Alliance
03.2025 - 01.2026
- Supervised daily operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and coordinated restocking to optimize product availability.
- Implemented process improvements to enhance workflow efficiency and reduce wait times.
- Resolved customer inquiries and complaints, promoting a positive shopping experience.
- Analyzed sales data to forecast demand and adjust staffing accordingly.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Collaborated with upper management to align store goals with corporate strategies.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Manager
RaceTrac
01.2021 - 03.2025
- Supervised daily operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and coordinated restocking to optimize product availability.
- Implemented process improvements to enhance workflow efficiency and reduce wait times.
- Resolved customer inquiries and complaints, promoting a positive shopping experience.
- Analyzed sales data to forecast demand and adjust staffing accordingly.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Collaborated with upper management to align store goals with corporate strategies.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma - Science
Plant City High School
Plant City, FL06-2008
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Relationship building
- Team development
- Delegating work
- Mentoring and coaching
- Quality assurance
- Staff training and onboarding
- Interpersonal skills
- Inventory control
- Staff development
- Documentation and reporting
- Safety compliance
Languages
Spanish
Elementary
Timeline
Shift Manager
Walgreens Boots Alliance
03.2025 - 01.2026
Shift Manager
RaceTrac
01.2021 - 03.2025
High School Diploma - Science
Plant City High School