Anton Simmons
Florence,SC
Summary
For a brief summary of me, I am an accomplished merchandiser and technical support specialist with 4 years of experience in retail and IT environments. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Demonstrated expertise in inventory management and technical troubleshooting, contributing to operational efficiency. Committed to delivering exceptional service and fostering positive customer interactions in fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technical Support
University of South Carolina Aiken
10.2021 - 12.2021
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- Act as the initial point of contact for all computer and system related concerns from clients or other employees
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
- Maintain a working log detailing all required system updates, as well as the date of completion
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
- Resolve technical issues related to network interruptions
- Actively update, maintain and monitor all aspects of computer networks
Office Assistant
Tender Care Home Health
09.2016 - 12.2022
- Facilitated daily office tasks, supporting smooth workflow and communication between departments.
- Scheduled meetings and appointments, aiding in team availability and resource use.
- Organized and maintained filing systems, assisting in efficient document retrieval.
- Helped prepare reports and presentations, aiding in information sharing across teams.
- Managed office supply inventory, supporting cost reduction through improved tracking.
- Oversaw office equipment maintenance, aiding in reduced downtime and operational efficiency.
- Supported office efficiency by managing schedules, organizing files, and maintaining workspace cleanliness.
- Boosted customer satisfaction by providing professional front desk support.
Merchandiser
Sam's Club
03.2022 - Current
- 1. Distribute materials to employees or customers.
- Store records or related materials.
- Maintain inventory records.
- Verify accuracy of financial or transactional data.
- Attach identification information to products, items or containers.
- Receive shipments.
- Inspect items for damage or defects.
Produce Associate
Walmart
03.2021 - 05.2022
- Replenish stock and goods on display shelves
- Rotate products and goods according to the company's instructions
- Greet customers with a warm smile as they enter the store
- Help customers navigate their way through the store
- Create a positive and friendly environment for customers
- Assist with the customer orders by retrieving items from the relevant sections
- Remove expired products from the display
- Ensure shelves are clean and neat
Education
Information Technology (Undergraduate) - undefined
Purdue University Global
Indianapolis, IN11.2025
High school diploma - undefined
South Florence High School
Florence, SC06.2018
Skills
- Operated computers and software applications to support daily tasks Assisted with cash handling and processing transactions for customer satisfaction Provided support to users with Microsoft Office and basic math tasks Maintained large-format and multifunction printers to ensure operational efficiency Helped troubleshoot desktop issues and performed printer repairs Managed inventory control and POS systems to streamline operations Offered technical support for network connectivity and operating systems Utilized hand tools for mechanical assembly tasks Communicated with team members and customers to foster collaboration
Certification
- Driver's License
Languages
English
Timeline
Merchandiser
Sam's Club
03.2022 - Current
Technical Support
University of South Carolina Aiken
10.2021 - 12.2021
Produce Associate
Walmart
03.2021 - 05.2022
Office Assistant
Tender Care Home Health
09.2016 - 12.2022
Information Technology (Undergraduate) - undefined
Purdue University Global
High school diploma - undefined
South Florence High School