Antonae Gore
Sacramento,California
Summary
Dedicated team member with excellent communication skills and can work with others very efficiently. Very dependable when it comes to making sure my work is done and excellent attendance. Capable of quickly learning and improving performance in order to meet and exceed customer demands and company goals. Positive attitude and am able to keep calm when put in difficult situations.
Overview
8
8
years of professional experience
Work History
Data Entry Rep
Health Net
08.2022 - Current
- Collaborated with team members to ensure that beneficiaries receive the proper care.
- Maintained confidentiality, ensuring secure storage of sensitive information and documents.
- Updated and maintained customer information, documents and records.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
Cashier
Smart & Final
10.2020 - 02.2022
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Helped customers by answering their questions and completing their requests
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Built a good rapport with returning customers as well as new customers.
Call Center Representative
Faneuil
01.2017 - 04.2021
- Assisted customers with signing up for health coverage and and how to access account Information
- Informed the customer of what some Of the health coverages offered
- Provided detailed documentation of every call received from customer
- Customers were educated on payment Processing and billing.
Remodel Crew
Target
08.2019 - 10.2019
- Properly back-stock items that were no longer needed in the aisles
- Setting up displays and putting product on them
- Removing pricing labels and replacing them with the correct label once the product was moved around
- Reading Planograms (POGs) and setting up sections in new aisles that were moved.
Cashier
William and Ryan Pham
11.2017 - 07.2019
- Educated customers about wing and cup promotions to increase sales
- Processed card, money payments, and gift cards
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Trained team members to work as cashiers in accordance with company policies and procedures
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
Education
High School -
Grant Union High School
Sacramento, CA01.2016
Skills
Excellent communication
Payment processing
Data entry
Computer proficiency
Customer service excellence
Data Verification
Timeline
Data Entry Rep
Health Net
08.2022 - Current
Cashier
Smart & Final
10.2020 - 02.2022
Remodel Crew
Target
08.2019 - 10.2019
Cashier
William and Ryan Pham
11.2017 - 07.2019
Call Center Representative
Faneuil
01.2017 - 04.2021
High School -
Grant Union High School