Kavonna Fowler
Florissant,MO
Summary
Dynamic professional with extensive experience at Spectrum Brands, excelling in data analysis and vendor management. Proven ability to enhance operational efficiency and drive sales growth through exceptional communication and collaboration skills. Adept at utilizing Microsoft Office Suite and maintaining accuracy and attention to detail in all tasks.
Overview
15
15
years of professional experience
Work History
Data Entry Rep
Keystone Staffing Solutions
03.2025 - Current
- Requesting medical records
OSR/Dispatcher
St Louis County DPH/OSR/Dispatch
St Louis, MO
01.2025 - 03.2025
- Responsible for answering incoming/outgoing calls
- Issuing/entering rabies tags
- Payment transactions (cash, credit, tap)
- Issuing, and taking payments for citations
- Dispatching calls to Animal Control Officers
- Filing out bite reports
Assistant Director of Operations
Loving Arms Adult Center
10.2023 - 01.2025
- Responsible for assisting the center with daily tasks, which include transportation of clients to and from center
- Creating monthly calendars of activities, (on/off site)
- Researching and planning activities
- Creating weekly menus; Breakfast, Snack, And lunch
- Running daily reports of time keeping in Teletrac; clocking in and out
- Making all updates and corrections
- Responsible for monthly fire drills and meetings
- Maintaining a safe and friendly environment
- Responsible for inventory, making sure games and prizes are stocked and available
- Responsible for running background checks for new caregivers
Procurement Coordinator
Aston Carter/Cushman & Wakefield
06.2022 - 10.2023
- Responsible for assisting the procurement team with administrative duties and coordination of operational activities, such as Purchase Order (PO) creation/processing, managing contract documentation, vendor information and insurance documentation, Vendor Onboarding, and other duties as assigned
- Tracking and compiling contract documentation, routing for signature, and keeping the contract summary current
- Managing Supplier Quarterly Business Review (QBR) program (scheduling, materials preparation, records)
- Coordinating and managing the transition of suppliers to the C&W system
- Tracking the status of each supplier for the several stages required to properly vet the suppliers and input them into the system
- Assisting with requests for information, quotations, and proposals
- Keeping track of vendor information and certificate of insurance (COl), managing its up-to-date status, and maintaining its filing in the procurement team's shared folder
- Other administrative duties as assigned
Sourcing Analyst II | Administration
Spectrum Brands
10.2017 - 06.2022
- Prepared purchase requisitions and generated purchase orders
- Created and updated information records and maintained source list
- Monitored credits owed to the company and vendors and ensured all credits were properly applied to payments
- Reconciled payable reports
- Ensured vendors’ price lists were up to date
- Provided additional administrative assistance to executives and management team members
- Tracked and resolved invoice issues and discrepancies
Data Systems Analyst
Insight Global Consultant | Charter Spectrum Communication
10.2017 - 08.2018
- Proactively track programming to identify new sales opportunities
- Assist in the development of market share and spending analysis
- Export and import data to and from database into Excel sheet
- Review and modify association codes from proprietary software
- Billing conversion support for Charter, TimeWarner, and Brighthouse billing applications
- Support information gathering and analysis of Charter Spectrum Sales markets
- Troubleshooting the reporting database environment and reports
- Evaluating changes and updates to source production systems
- Assist Project Managers in development of project plans and use associated project planning tools as needed
- Localize marketing materials with market-specific research information and insights
- Develop customized insights for all key and target accounts in partnership with the Sales organization
- Provide localized materials using quantitative and qualitative resources
- Participate and facilitate cross-functional brainstorm sessions
Customer Experienced Representative
Grainger
02.2014 - 10.2017
- Worked through multiple service channels to consistently provide a high level of customer service as defined by company protocol, processes, and procedures
- Quickly responded to the needs of customers by effectively communicating product and service offerings over the phone, and via email
- Efficiently utilized all available resources and tools for accounts selection, product identification, order placement, order management, and pricing and invoice discrepancies
- Effectively drove sales growth by engaging in actions that identified sales and service opportunities with each customer
- Collaborated with other internal/external resources to meet customer needs and develop business partnerships
- Supported the order placement process through sourcing and executing quotes, check availability, lead times, order entry, order management, backorders, and reporting activities
Customer Service Specialist
American Water Resources
04.2013 - 02.2014
- Enrolled customers in water and sewer line protection inside and outside of home
- Process payments via check, credit, and debit cards
- Retain customers from canceling programs
Leveraged Service Representative
ATT Communications
08.2010 - 04.2013
- Retained customers from canceling home services, such as Direct TV, U-verse Cable, high speed internet, and landline
- Resolved billing issues, adjusted, collected payments, and provided excellent Customer Service
Education
Associates of Arts (AA) - Business Administration
COLUMBIA COLLEGE
St. Louis, MO06.2027
Bachelor of Arts (BA) - Business Administration
COLUMBIA COLLEGE
St. Louis, MO06.2027
Skills
- Microsoft Office Suite
- Lotus Notes
- Audit
- Quality Control
- SMB Application
- BMC Remedy
- Microsoft Cloud
- Sharepoint
- Sales Force
- Cisco
- Sequel
- Mainframe
- CSG
- SAP
- SOE
- ASAP
- GCS
- ICOMS
- COIN
- Chameleon
- Smart Advocate
- Data analysis
- Vendor management
- Communication skills
- Team collaboration
- Time management
- Data entry software
- Accuracy and attention to detail
- Confidentiality and security
- Business administration
- Office administration
Timeline
Data Entry Rep
Keystone Staffing Solutions
03.2025 - Current
OSR/Dispatcher
St Louis County DPH/OSR/Dispatch
01.2025 - 03.2025
Assistant Director of Operations
Loving Arms Adult Center
10.2023 - 01.2025
Procurement Coordinator
Aston Carter/Cushman & Wakefield
06.2022 - 10.2023
Sourcing Analyst II | Administration
Spectrum Brands
10.2017 - 06.2022
Data Systems Analyst
Insight Global Consultant | Charter Spectrum Communication
10.2017 - 08.2018
Customer Experienced Representative
Grainger
02.2014 - 10.2017
Customer Service Specialist
American Water Resources
04.2013 - 02.2014
Leveraged Service Representative
ATT Communications
08.2010 - 04.2013
Associates of Arts (AA) - Business Administration
COLUMBIA COLLEGE
Bachelor of Arts (BA) - Business Administration
COLUMBIA COLLEGE
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