Antonae Scott

• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
• Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
• Facilitated onboarding process for new hires, accelerating their integration into team.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Mentored junior employees to improve performance, food safety, and customer service.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Contributed to sales growth by upselling products and services based on individual customer requirements.

It was my first ever job I got I really loved it but I didn’t stay for long

• Learned all required tasks quickly to maximize performance.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.