Antonela Bratek
Stewardess
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Waitress
Harbor Cookhouse & Club
09.2021 - 10.2023
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Provided recommendations on menu items and upsold food and drinks.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
Server Waitress
Restaurant Skala
06.2019 - 09.2019
- Served as an enthusiastic and efficient server
- Collaborated with team members during busy shifts for efficient workflow.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Reporting to the restaurant manager and supervisor to complete all assigned tasks.
Education
D2- Basic Training
Adria Libar Maritime & Yacht Training Center
Zadar, CroatiaDental Technician
Private Health School "Dental Center Marušić"
Split10.2023
Natural Science Graphics School
Zadar, Croatia05.2020
Skills
Excellent costumer service
Knowledge of food safety
Teamwork
Advanced communication skills
Teamwork
Timeline
Waitress
Harbor Cookhouse & Club
09.2021 - 10.2023
Server Waitress
Restaurant Skala
06.2019 - 09.2019
D2- Basic Training
Adria Libar Maritime & Yacht Training Center
Dental Technician
Private Health School "Dental Center Marušić"
Natural Science Graphics School