Antonela Marquez
Caldwell,USA
Summary
I am a pharmacy technician II with extensive experience at St. Luke’s Outpatient Pharmacy. I specialize in streamlining medication processes and enhancing patient satisfaction. I can improve workflow efficiency while ensuring regulatory compliance and accurate inventory management. I have strong communication skills that contribute to overall operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
St. Luke’s Outpatient Pharmacy
Meridian, ID
10.2022 - 04.2025
- Prepared discharge medications for hospital patients, ensuring timely and safe transitions
- Assisted in dispensing, insurance billing, and maintaining up-to-date patient records
- Conducted monthly checks and removed expired medications to ensure stock safety and compliance
- Received and restocked pharmaceutical deliveries; ensured accurate labeling and organization
- Communicated directly with nurses, doctors, and other medical staff to coordinate medication plans
- Streamlined the medication process for both pharmacists and patients, improving workflow efficiency and patient satisfaction
Pharmacy Technician
Walmart Pharmacy
Nampa, ID
12.2021 - 11.2022
- Maintain and organize pharmacy inventory; identify and remove expired or recalled medications
- Resolve complex customer concerns professionally, ensuring full resolution and patient satisfaction
- Uphold FDA and HIPAA guidelines to protect patient information and ensure regulatory compliance
- Operate pharmacy management systems to process prescriptions, insurance claims, and refills
- Accurately fill and label prescriptions under pharmacist supervision, ensuring proper dosage and instructions
- Manage medication records, logs, and reports with strong attention to accuracy and detail
- Collaborate with pharmacists and healthcare providers to support patient care and medication counseling
Shift Lead
Baskin Robbins
Nampa, ID
07.2018 - 07.2020
- Supervised daily operations, delegated tasks, and ensured smooth shift transitions
- Trained and coached new employees on procedures, health regulations, and customer service
- Managed product inventory, conducted quality checks, and organized stock for efficiency
- Provided consistent and friendly customer service, handling escalations with professionalism
Education
High School Diploma -
Vallivue High School
Caldwell, ID05.2019
Some College (No Degree) - Economics
College Of Western Idaho
Nampa, IDSkills
Team collaboration
- Adaptability
- Pharmacy operations support
- Problem-solving
- Workflow optimization
- Regulatory compliance
- Inventory management
- Effective communication
References
- Melissa Malmin, (208) 697-7783, Pharmacist
- Christina Noel Tsarnas, (208) 985-5984, Senior technician
- Juanita Castellanos, (208) 407-3266, Nurse
Certification
- PTCB-CPhT
Languages
Spanish
Professional
Timeline
Pharmacy Technician II
St. Luke’s Outpatient Pharmacy
10.2022 - 04.2025
Pharmacy Technician
Walmart Pharmacy
12.2021 - 11.2022
Shift Lead
Baskin Robbins
07.2018 - 07.2020
High School Diploma -
Vallivue High School
Some College (No Degree) - Economics
College Of Western Idaho
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