Jaybralis De Jesus
Orlando,FL
Summary
Registered Pharmacy Technician, Certified Nursing Assistant II and Emergency Medical Technician with 8 years work in fast-paced environment handling confidential paperwork, records, and providing quality patient care. Creating a positive experience and environment for patients, family, and staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Walgreens Boots Alliance
12.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Set up and modified patient profiles to include current medications and insurance details.
- Verified home delivery information with patients in order to accurately ship medications to their residence.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
Nursing Assistant II & EMT
Winnie Palmer Hospital Triage
09.2019 - 09.2021
- Assist in high quality emergent care for acutely ill and laboring patients
- Triage the emergency room patients based on acuity
- Take vital signs, perform EKG'S, place patients on telemetry monitoring, check glucose levels, obtain urine specimens, perform wound care, splinting, toileting and documenting vital information as needed
- Respond to deliveries, traumas, and codes as needed
- Assist physicians, respiratory therapists, radiologists, nurses, and other supportive personnel
Nursing Assistant II
Orlando Regional Medical Center
09.2017 - 09.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant (Patient Care Technician)
Florida Hospital East Orlando
10.2015 - 09.2017
- Provide Nursing assistance on medical and surgical floors
- Test and chart vital signs including blood pressure, temperature, and blood sugar levels
- Manage supplies and restock inventory to ensure optimal availability for patient care
- Supervise patients with diminished capacities and monitor safety hazards
- Collaborate effectively with nursing team to carry out doctor's orders and optimal treatment
- Help patients with daily activities such as meals, hygiene, and dressing
- Applying telemetry monitor to patients
- Sitting with and monitoring psych patients
- Adhere to all safety guidelines, hospital protocols, and regulations.
Medical Assistant
Vascular Vein centers
01.2015 - 07.2015
- Documented history, allergies, and reason for visit
- Monitored vital signs before scheduled surgeries and throughout them
- Prepared lidocaine saline bags for the physicians to use on the patient
- Prepped the patient for vein laser ablation using a sterile field
- Cleaned up and wrapped the leg immediately afterward
- Document procedure.
Education
Certificate in Basic Life Support CPR ] - Emergency Medical Services
Seminole State College of Florida
Sanford, FL08.2018
Certificate in Nursing assisting -
Seminole State College
01.2015
High School Diploma - undefined
Paul J Hagerty High School
2013
Skills
- Assessments and Vitals
- Grooming and bathing assistance
- Documentation and charting
- Behavioral observation
- Physically capable of standing for long periods of time and lifting patients
- Quick problem solver
- Service-focused
- Dexterity
- Able to recognize life-threatening situations and conditions
- Conduct thorough examination of the patient and looks for signs/ symptoms of injury or illness
- Triage
- Specimen collection / processing
- Patient monitoring
- Customer service
- HIPAA
- Team Collaboration
- Customer Interaction
- Problem-Solving Skills
- Resolving Customer Issues
- Service Quality
- Verifying Orders
- Active Listening
- Team Collaboration
- Customer Interaction
- Problem-Solving Skills
- Resolving Customer Issues
- Service Quality
- Verifying Orders
- Active Listening
- Team Collaboration
- Customer Interaction
- Problem-Solving Skills
- Resolving Customer Issues
- Service Quality
- Verifying Orders
- Active Listening
Certification
- CPhT - Certified Pharmacy Technician
- EMT - Emergency Medical Technician
- CNA - Certified Nursing Assistant
- First Aid/CPR Certified
Timeline
Pharmacy Technician II
Walgreens Boots Alliance
12.2021 - Current
Nursing Assistant II & EMT
Winnie Palmer Hospital Triage
09.2019 - 09.2021
Nursing Assistant II
Orlando Regional Medical Center
09.2017 - 09.2019
Certified Nursing Assistant (Patient Care Technician)
Florida Hospital East Orlando
10.2015 - 09.2017
Medical Assistant
Vascular Vein centers
01.2015 - 07.2015
Certificate in Basic Life Support CPR ] - Emergency Medical Services
Seminole State College of Florida
Certificate in Nursing assisting -
Seminole State College
High School Diploma - undefined
Paul J Hagerty High School
- CPhT - Certified Pharmacy Technician
- EMT - Emergency Medical Technician
- CNA - Certified Nursing Assistant
- First Aid/CPR Certified
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