Antonese Dortch
Chicago Heights,IL
Summary
Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Quick and effective in decision-making and learning skills while maintaining excellent customer service throughout sales experience. Successful in fast paced, deadline-driven to manage goals and team development. Along with a history of thriving in team oriented environments.
Overview
14
14
years of professional experience
Work History
Picker/ PG
Amazon
09.2023 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Team Lead
Walmart
06.2021 - 01.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Asset protection Associate
Walmart
09.2016 - 06.2021
- Review CCTV footage to obtain evidence of theft, identify potential shoplifters and alert management, produce well-written reports detailing shoplifting and attempted theft, control reduction of loss inventory by protecting company assets, complete patrol of store aisles to provide visible deterrent and check for criminal activity, reach out to local law enforcement and detain shoplifters, maintain store compliance with physical security schematics to protect assets.
Merchandise Specialist
Chatham Beauty Supply
03.2015 - 06.2016
- Replenished and stocked merchandise, patrolled aisles to deter theft, greeted customers as they come in and leave the store, provided excellent customer service.
Sales Associate
Jcpenney
01.2012 - 03.2015
- Built and completed modules, greeted customers and helped assist them with finding merchandise, stocked and organized products on the sales floor, ringed up purchases and handled returns.
Crew Member
Wendy's
10.2010 - 04.2012
- Greeted customers upon arrival, taken orders with accuracy, accepted payments and accurately supplied change, when needed.
Education
None -
Prairie State Community College
Chicago Heights, IL01.2017
High school or equivalent -
Rich East High School
Park Forest, IL05.2012
Skills
- Security
- Microsoft Word
- Typing
- Stocking
- Customer Service
- Training
- Organizational Skills
- CCTV
- Loss Prevention
- Supervising Experience
Order Picking
Forklift Operation
Customer Relationships
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Picker/ PG
Amazon
09.2023 - Current
Team Lead
Walmart
06.2021 - 01.2022
Asset protection Associate
Walmart
09.2016 - 06.2021
Merchandise Specialist
Chatham Beauty Supply
03.2015 - 06.2016
Sales Associate
Jcpenney
01.2012 - 03.2015
Crew Member
Wendy's
10.2010 - 04.2012
None -
Prairie State Community College
High school or equivalent -
Rich East High School