Antoneta Uldedaj
The Bronx
Summary
Experienced dental receptionist and treatment coordinator with a strong background in patient care, appointment scheduling, and insurance coordination, also cheat side assistant. Successfully managed a cleaning business, demonstrating excellent organisation, time management, and client service skills. Known for being dependable, detail-oriented, and skilled at creating a welcoming, efficient front office environment. Ready to help team to achieve company goals!
Overview
5
5
years of professional experience
Work History
Cleaning Services
Self Employed Services
New York
03.2025 - Current
- Provide cleaning services for businesses, apartments, private homes, construction houses and events.
- Provided general cleaning services for homes, including vacuuming carpets, mopping floors, dusting furniture and polishing surfaces.
- Provided support during tenant move-outs by coordinating with movers, cleaning services.
- Provided daily cleaning services, including sweeping, mopping, vacuuming and dusting.
- Provided detailed cleaning services for clients.
- Worked closely with housekeeping staff to coordinate cleaning services for vacant rooms.
Dental Assistant
Little Belles Dentistry
New York
11.2024 - Current
- Accommodate and make comfortable our little ones to their appointment.
- Provided chair-side assistance during dental procedures with kids.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Educated patients/ parents on proper oral hygiene techniques, habits, procedures and post-procedure home care.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled appointments for clients, customers, and other visitors.
Front Desk/ Treatment Cordinator
Metropolitan Dental Associates
New York
01.2024 - Current
- Welcome and accommodating patients to out dental office.
- Provided guidance to patients about their financial responsibility for services rendered.
- Provided support to clinical staff with insurance verification and authorization processes.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Conducted financial counseling sessions for new and existing patients.
- Provided education and resources to help patients understand their treatment options.
- Conducted financial consultations with patient and set up payment plans.
- Provided administrative support for patient care staff.
- Provided emotional support and guidance to patients and their families.
- Coordinated with insurance companies to confirm patient coverage and process claims.
Dental Assistant
Cosmopolitan Dental
New York
08.2023 - Current
- Cleaned and sanitized, straightened treatment rooms, and restocked supplies to prep for next patient.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted in chair-side dental procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared and sterilized instruments.
- Exposed, developed and mounted dental x-rays.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Maintained a neat, clean and organized environment throughout the office.
- Provided support services.
Dental Assistant
Open Bright Dentistry
New York
01.2022 - 01.2024
- Lead dental assistant.
- Cleaned and sanitized dental tools.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Assisted in chair-side dental procedures.
- Maintained dental supply inventory.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared and sterilized instruments and materials for use by dentists.
- Exposed, developed and mounted dental x-rays.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Orthodontic Dental Assistant
Central Park Dentistry
New York
11.2021 - 06.2023
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Place the brackets, glue and cure. Adjustment braces.
- Scan for retainers and Invisalign.
- Successfully assisted dentist by performing four-handed dentistry.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared and sterilized instruments and materials for use by dentists.
- Exposed, developed and mounted dental x-rays.
Dental Assistant, Chairside
Metropolitan Dental Associates
06.2020 - 01.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Assisted in chair-side dental procedures by filling cavities and taking impressions
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Prepared and sterilized instruments and materials for use by dentists.
- Exposed, developed and mounted dental x-rays.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Hair Salon Assistant
Kolorbar Nyc
04.2020 - 06.2020
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Offered exceptional service and support to walk-in and scheduled customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
No Degree - Unified Course Certificate
National Employment Service
Shkoder, Shkoder ALBANIA12.2019
High School Diploma -
Nikolle Zagoriani
Velipoje, Shkoder ALBANIA07.2019
Skills
- Great Communication skills
- Teamwork
- Problem-solving
- Multitasking
- Microsoft Office : Exel, Word,
- Fluent in Albanian (written and verbal)
Timeline
Cleaning Services
Self Employed Services
03.2025 - Current
Dental Assistant
Little Belles Dentistry
11.2024 - Current
Front Desk/ Treatment Cordinator
Metropolitan Dental Associates
01.2024 - Current
Dental Assistant
Cosmopolitan Dental
08.2023 - Current
Dental Assistant
Open Bright Dentistry
01.2022 - 01.2024
Orthodontic Dental Assistant
Central Park Dentistry
11.2021 - 06.2023
Dental Assistant, Chairside
Metropolitan Dental Associates
06.2020 - 01.2022
Hair Salon Assistant
Kolorbar Nyc
04.2020 - 06.2020
No Degree - Unified Course Certificate
National Employment Service
High School Diploma -
Nikolle Zagoriani