Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Antonette Freeman

Norfolk,VA

Summary

Self-motivated front desk receptionest highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

22
22
years of professional experience

Work History

Front Desk Receptionist

Days Inn Norfolk Airport
Norfolk, VA
02.2021 - Current
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Handled cash transactions accurately, balancing the register at the end of each shift.

Manager

Tropical Smoothie Cafe
Norfolk, VA
06.2010 - 02.2021
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Volunteer

Foodbank of Southeastern Virginia and Eastern S.
Norfolk, VA
07.2007 - 05.2010
  • Provided assistance to staff in the daily operations of the organization.
  • Collaborated with other volunteers to create a positive work environment.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.

Before and After School Teacher

Open Discovery Learning Center
Easley, SC
09.2005 - 06.2007
  • Developed and implemented lesson plans that incorporated fun, hands-on activities for students.
  • Supervised a group of 10-15 children in an after school program setting.
  • Assisted students in completing homework assignments and projects.
  • Implemented classroom rules and regulations in order to maintain order during class time.

Early Childhood Educator

Years To Remember
Norfolk, VA
09.2002 - 05.2004
  • Developed age-appropriate activities to encourage physical, social and intellectual development of children.
  • Assisted with planning, preparing and serving meals according to dietary requirements.
  • Organized indoor and outdoor playtime activities to promote physical and mental development of children.
  • Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.

Education

Associate of Applied Science - Human Services

Tidewater Community College
Norfolk, VA
12-2024

Early Childhood Education - Early Childhood Education

Norfolk Technical Center
Norfolk
06-1998

Skills

  • Clerical Support
  • Cash Handling
  • File Management
  • Guest Relations
  • Call Routing
  • Administrative Support

Accomplishments

  • President Honor Roll Fall 2023 and Spring 2024
  • NSCS and Phi Theta Kappa member

Timeline

Front Desk Receptionist

Days Inn Norfolk Airport
02.2021 - Current

Manager

Tropical Smoothie Cafe
06.2010 - 02.2021

Volunteer

Foodbank of Southeastern Virginia and Eastern S.
07.2007 - 05.2010

Before and After School Teacher

Open Discovery Learning Center
09.2005 - 06.2007

Early Childhood Educator

Years To Remember
09.2002 - 05.2004

Associate of Applied Science - Human Services

Tidewater Community College

Early Childhood Education - Early Childhood Education

Norfolk Technical Center

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Antonette Freeman