A dedicated sales professional with a strong commitment to continuously learn and development. A team player with strong communication and interpersonal skills.Dedicated to delivering exceptional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Lines Insurance Agent
Farmers Insurance Company
07.2024 - Current
Built strong relationships with clients through attentive service and prompt responses to inquiries.
Maintained detailed records of all client interactions, ensuring timely follow-ups and proper documentation for future reference.
Mentored junior agents on product knowledge and sales techniques, fostering an environment of continuous growth within the agency.
Enhanced sales skills through ongoing training initiatives, staying current on industry trends and best practices in personal lines insurance sales.
Finance Manager
AutoNation Honda
11.2022 - 07.2024
Managed sales operations, ensuring accurate reporting and compliance with company policies and regulations
Collaborated with the sales team to develop and implement new strategies that increased revenue and profitability
Analyze data and provided insights to senior management to drive informed decision making
Developed and implemented internal controls to enhance financial performance and reduce the risk of fraud
Sales Associate
AutoNation Chevrolet
02.2020 - 11.2022
Managed high volumes of inbound customer inquiries and resolved issues efficiently
Cultivated relationships with customers to understand their needs and offer personalized solutions
Utilized strong communication skills to negotiate and close high-value deals effectively
Maintained a deep knowledge of vehicle features and options to provide accurate information
Collaborated with team members to develop and implement sales strategies that increased revenue and customer satisfaction
Managed incoming inquiries and provided timely and effective solutions
Maintained a high level of professionalism and courtesy while addressing customer inquiries and concerns
Bartender
Mr and Mrs. Crab
09.2018 - 01.2020
Trained in customer service and communication skills to provide exceptional dining experiences
Managed multiple tables and drink orders in a fast-paced environment with precision
Utilized POS system to accurately input orders and process payments
Collaborated with team members to ensure seamless service and a positive dining atmosphere
Skills
Strategic planning
Financial reporting
Communication
Relationship building
Time management
Customer focused
Certification
Variable Annuity License — State Department of Insurance.
Property and Casualty License - State Department of Insurance.
Languages
Spanish
Timeline
Personal Lines Insurance Agent
Farmers Insurance Company
07.2024 - Current
Finance Manager
AutoNation Honda
11.2022 - 07.2024
Sales Associate
AutoNation Chevrolet
02.2020 - 11.2022
Bartender
Mr and Mrs. Crab
09.2018 - 01.2020
Variable Annuity License — State Department of Insurance.
Property and Casualty License - State Department of Insurance.
LITIGATION LEGAL ASSISTANT DEFENSE PERSONAL INJURY at Farmers Insurance CompanyLITIGATION LEGAL ASSISTANT DEFENSE PERSONAL INJURY at Farmers Insurance Company