Antonia Daniel
Sterling Heights,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Patient Observation Aide
Corewell Health
11.2023 - Current
- Maintains constant observation of the patient’s activity and behavior and communicates regularly to the nurse.
- Contributes to and assists in maintaining a pleasant patient environment in a safe and orderly manner.
- Functions cooperatively as a team member. Responds as directed by responsible nurse to changing patients'/unit's needs.
- Accurately and legibly records data collected and notifies RN of any untoward events, i.e., behavioral changes, violent behavior, etc.
- Offers consistent and visible support to team members, responsible for honest behavior in all matters.
- Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job.
Medical Screener-Group Lead
CSL Plasma Center
02.2022 - Current
- Conducted basic screening procedures to verify compliance with donation criteria.
- Answered questions and provided appropriate assistance and communication to callers.
- Performed clerical duties such as creating and maintaining donor records files and inputting information into donor management computer software.
- Registered new and current donors and conducted series of screening procedures to determine suitability for plasma donations.
Grocery Clerk
Kroger
07.2020 - 02.2022
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Education
High School Diploma -
Sterling Heights High School
Sterling Heights06-2017
Skills
- Complaint resolution
- Conflict resolution
- Effective customer service
- Clear communication
- Time management
Languages
Arabic
Limited Working
Timeline
Patient Observation Aide
Corewell Health
11.2023 - Current
Medical Screener-Group Lead
CSL Plasma Center
02.2022 - Current
Grocery Clerk
Kroger
07.2020 - 02.2022
High School Diploma -
Sterling Heights High School
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