Bianca Perez
6410 Sandshof Dr Austin,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Patient Observation Aide
Touchpoint Support Services
06.2023 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Culinary Ambassador
Ascension Seton
02.2023 - 06.2023
- Inspected deliveries for accuracy and safety.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Dietary Aide
N/A
01.2018 - 12.2021
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
Cashier
Academy Sports + Outdoors
10.2018 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
Head Cashier
Five Below
06.2014 - 08.2017
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Received and processed customer payments.
- Resolved escalated customer disputes with special actions such as discounts.
- Maintained stock to meet expected customer demand.
Education
High School -
Epic One On One Charter High School
Oklahoma City, OK06.2017
Skills
- Custom Orders
- Cleaning and Sanitizing
- Credit Card Transaction Processing
- Team Goals
- Billing and Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Patient Observation Aide
Touchpoint Support Services
06.2023 - Current
Culinary Ambassador
Ascension Seton
02.2023 - 06.2023
Cashier
Academy Sports + Outdoors
10.2018 - 11.2018
Dietary Aide
N/A
01.2018 - 12.2021
Head Cashier
Five Below
06.2014 - 08.2017
High School -
Epic One On One Charter High School
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